Gemini 客户常见问题解答

The security hold on Gemini is typically a measure enforced for the protection of the user's account and assets. There might be several reasons for this: failed login attempts, suspicious account activity, or the need to update or verify account information. Gemini's security protocols are put in place to guard against any adverse effects from hacking or fraud. It is essential to maintain the integrity of transactions and the safety of a user's digital assets. This security measure is crucial in ensuring that the platform operates responsibly, thereby enhancing trust within the Gemini community. It's always advisable to abide by the precautionary steps given by the system during these situations.

After selling your cryptocurrency on Gemini, the proceeds from the sale are typically available immediately. However, the actual time for the funds to be available for withdrawal from your account may depend on a variety of factors, including potential security measures within Gemini. It's always good to remember that transaction times can fluctuate due to system demand. You should check the transaction details for specific information or any potential delays.

To wire funds into your Gemini account for same-day deposit, follow these steps: 1. Sign in to your Gemini account and go to your 'Transfer Funds' section. 2. Select 'Wire Transfer.' 3. Review the instructions there – you'll find important details to provide to your bank such as Gemini's banking info and special memo/notes related to your specific transfer. 4. The wire transfer must be sent from an account that matches the name on your Gemini account. Please note, the timing for deposits can vary, based on the time it takes your bank to process the wire transfer. Though it's not guaranteed, if you initiate the process early in the day, there's a better chance for same-day deposit.

We're sorry to hear you're having trouble with your account verification. If your initial submission didn't go through, you can try again. Please make sure all information is correct and all documents are clear in your resubmission. For proof of address, use a document that is less than 90 days old and has your full name and address on it. For a valid form of ID, use a high-resolution photo of a valid passport or driver's license. Make sure that all the information is fully visible and no corners are cut off. Try to avoid reflections or blurry images. Allow a few business days for verification.

We're sorry for the inconvenience, but a security hold on your USDT withdrawal can happen for various reasons. It could be due to suspicious activity or a routine security check on your account. It is our priority to ensure the security of our customer's account and their assets. While we understand this may be an inconvenience, these measures are in place to protect your account from unauthorized access or potential fraud. The security hold will typically be lifted once our security team completes their review. Thank you for your patience and understanding.