Celebrity Cruises 客户常见问题解答

最佳答案和操作指南

Celebrity Cruises 的电话号码是多少?

我们最常被问到的问题是如何与 Celebrity Cruises 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

是否有针对残疾客人的特殊服务?

是的,精致游轮提供各种特殊服务,以确保为残疾客人提供舒适愉快的体验。...
询问有关Celebrity Cruises客户服务的任何问题,立即获得答案。

最近 Celebrity Cruises 个客户问题

What shore tour options are offered on Celebrity Alaska Cruises?

Celebrity Cruises offers various shore tours depending on the Alaskan itinerary you choose. Some popular choices include glacier exploration, dog sledding adventures, wildlife spotting tours where you might see whales, bears, eagles, and sea otters. You may also visit local communities for cultural experiences and sightseeing. For more active travelers, kayaking, hiking, and biking excursions are an option. Those who enjoy fishing could try tours that target salmon, halibut, or other species. Please remember, the availability of each excursion depends on your specific cruise itinerary and tour selections may vary.
询问时间:May 5, 2024 7:48 PM

How do I order a gift for a passenger

Gifts for passengers can be ordered through the Celebrity Cruises website. After logging into your account, you can select the 'Gifts & More' option, where you'll find a variety of packages and experiences to gift. To order, choose the preferred gift, add it to your cart, and proceed to checkout. During checkout, you will be asked to provide the passenger reservation details to ensure the gift is delivered to the correct person. You can then complete your payment and your gift will be delivered directly to the passenger on board the ship.
询问时间:May 5, 2024 7:46 PM

how can i retrieve items left on the ship

If you realize you've left personal items on a Celebrity Cruise ship, kindly reach out to the Celebrity Cruises Guest Relations as soon as possible. They will assist with locating your items. Please be prepared to provide your ship name, sailing date, stateroom number, and a detailed description of the lost items. If your items are found, they will be returned to you, but please note that some shipping and handling fees might apply. If the items are not found within a certain timeframe, they may be disposed of, so it's crucial to act quickly.
询问时间:Apr 28, 2024 12:56 PM

Is there a Celebrity Cruise in July (2024) from Boston to Quebec and back to Boston?

Hmmm... we're not sure about that. The schedules of Celebrity Cruises may fluctuate and change every year based on a variety of factors. They do offer many cruises in locations around the world, and it's quite possible that a cruise from Boston to Quebec could be an option. However, the best method to confirm this would be to directly access the official Celebrity Cruises website and check their itinerary for July 2024 to find the most accurate information.
询问时间:Apr 14, 2024 2:22 PM

帮助我解决Celebrity Cruises客户服务问题

Age Requirements

乘坐精致游轮的最低年龄是多少岁?

乘坐精致邮轮的最低年龄因航线和邮轮类型而异。对于大多数航行,包括...

Booking Information

预订名人游轮的付款方式有哪些?

预订名人游轮时有多种付款方式可供选择。客人可以选择使用主要信用卡付款...

Travel Documents

国际旅行需要什么文件?

对于乘坐精致邮轮的国际旅行,拥有必要的文件至关重要。护照的有效性很重要,而且...

Alcohol Policy

我可以自带酒类登机吗?

不可以,精致游轮不允许客人自带酒类登机。他们有明确的酒精政策指导方针,其中规定......

Gratuities

小费包含在游轮票价中吗?

名人游轮的小费不包含在基本票价中。自 2020 年 1 月起,建议的小费金额将自动...

Family Amenities

为儿童和家庭提供哪些便利设施?

精致游轮为船上的儿童和家庭提供各种便利设施和活动。对于小孩子来说,趣味工厂...

Wi-Fi Availability

船上有Wi-Fi吗?

是的,精致游轮在其船上提供 Wi-Fi 接入。客人可以在整个船上保持联系并享受互联网接入,...

Cancellation Policies

取消和退款政策是什么?

精致游轮的取消和退款政策旨在为乘客提供灵活性和安心。如果你需要...

Dress Code

就餐有什么着装要求吗?

是的,精致游轮对用餐有着装要求。白天,建议穿着舒适、休闲......

Medical Facilities

船上有医疗设施吗?

是的,精致游轮在船上提供医疗设施。他们了解确保健康的重要性......

Entertainment Options

船上有哪些娱乐选择?

精致游轮的客人可以在船上享受各种娱乐体验。从激动人心的现场表演到身临其境的...

Accessibility Services

是否有针对残疾客人的特殊服务?

是的,精致游轮提供各种特殊服务,以确保为残疾客人提供舒适愉快的体验。...
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