CarRentals.com 客户常见问题解答

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如何联系CarRentals.com客户服务?

我们最常被问到的问题是如何与 CarRentals.com 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

有哪些类型的租车可供选择?

在 CarRentals.com,我们提供各种租车服务,以满足每位旅行者的需求。我们多元化的车队包括经济型轿车...
询问有关CarRentals.com客户服务的任何问题,立即获得答案。

最近 CarRentals.com 个客户问题

Never got confirmation email link for new account

We're sorry to hear that you didn't receive a confirmation email after creating your new account. This may be due to a typo in your supplied email address or the email might have ended up in your spam/junk folder. We suggest checking your spam folder first. If you're still unable to find the confirmation email, try redoing the registration process ensuring that your email address is entered correctly. However, if you're still having issues, you can use the "forgot password" function to trigger another email to the address you signed up with. We apologize for any inconvenience this may cause you.
询问时间:May 20, 2024 12:03 AM

I made a booking, but did not receive a confirmation email.

We're sorry to hear that you're having trouble receiving your confirmation email. There could be a few reasons for this. It's possible the email was sent to your spam or junk folder, please check there. It might also be that there was a typo in the email address provided during the booking process. If you've checked these possibilities and still don't see the email, the booking may not have been completed successfully. Please ensure that the payment processed correctly. As a last resort, you might want to consider making the reservation again.
询问时间:Apr 12, 2024 4:51 AM

帮助我解决CarRentals.com客户服务问题

Reservation Information

预订时我需要提供哪些信息?

在 CarRentals.com 上进行预订时,您需要提供一些重要信息。首先,我们需要您...

Cancellation and Modification

我可以取消或修改我的预订吗?

是的,您可以通过 CarRentals.com 取消或修改您的预订。我们知道计划可能会发生变化,我们努力提供灵活的...

Payment Methods

接受哪些付款方式?

CarRentals.com 提供灵活的付款方式来满足客户的需求。他们接受主要信用卡,如 Visa、MasterCard、...

Age Requirement

租车有年龄要求吗?

是的,租车通常有年龄要求。具体年龄要求可能会有所不同,具体取决于租赁公司和...

Additional Driver

我可以在预订中添加额外的司机吗?

是的,您可以在预订中添加一名额外的司机。我们理解,有时您可能不想成为唯一的司机......

Mileage Restrictions

租车有里程限制吗?

在 CarRentals.com,我们的目标是为客户提供最大的灵活性。我们的大多数租赁汽车都没有里程限制,允许...

Fuel Policy

租车的燃油政策是怎样的?

租车的燃油政策因汽车租赁公司和地点而异。一般来说,提供三种燃料选择......

Insurance Coverage

租车是否包含保险?

不,租赁汽车不包含保险。 CarRentals.com 提供的基本费率不包括保险。然而,我们...

Car Options

有哪些类型的租车可供选择?

在 CarRentals.com,我们提供各种租车服务,以满足每位旅行者的需求。我们多元化的车队包括经济型轿车...
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