What is the return policy on Amazon Germany?

The return policy on Amazon Germany allows customers to return most items within 30 days of receipt. Items must be in new and unused condition, with original packaging and accessories. The process starts by signing in to the Amazon account and going to the "Your Orders" section. From there, selecting the option to return an item will guide customers through a step-by-step process, offering a choice between drop-off points or home pickup for returns. Depending on the reason for return, Amazon may provide a prepaid return label. Once the item is received, refunds are typically processed within two weeks and can be issued to the original payment method used during purchase. However, certain items like software downloads, digital content, perishable goods, and customized products may have different return policies.