1Password 客户常见问题解答

To restore 1Password, you can re-download it from the appropriate app store or the 1Password website. Your data should still be intact if you sign back in with your existing 1Password account credentials.

To cancel your 1Password subscription, you need to sign in to your account on 1Password.com. After signing in, click on your name on the top right and navigate to 'Billing'. Here, you will find the option to 'Cancel Subscription'. After cancellation, you continue to have access to the premium features until the end of your current subscription period. Please note if you subscribed through an app store like Apple's App Store or the Google Play Store, you will have to cancel your subscription there.

If 1Password is not autofilling, it could be due to a few reasons. Firstly, ensure that 1Password is installed in your browser. Next, verify that Autofill is enabled in 1Password's settings. If it still doesn't work, permissions to use 1Password in your browsers may not be correctly configured – check those settings as well. In some cases, the issue could be with the website you're trying to complete the autofill on, as some sites may block the procedure. Lastly, try updating 1Password to the latest version to ensure the software is up-to-date with any fixes or improvements. If none of these solutions work, it may be necessary to reinstall 1Password.

To save passwords on your devices with 1Password, first, you need to ensure that the app is installed on the device. While browsing in a web browser, when you log in to a website, 1Password will automatically offer to save your login information. Click on the "Save in 1Password" popup. After that, the app will autofill the login data whenever you visit the same website. "Autosave and fill" feature must be enabled in 1Password settings. The process may slightly vary depending on your device and web browser, but generally it's quite straightforward. Just remember, for this feature to work effectively, always ensure your 1Password app is updated.