主要电话号码 · 免费 · Mon-Fri 7am-7pm EST · Press *77, then 1, then 0 OR Wait for the automated system to repeat 3 times, or enter account information · Truest - How can I help you today? you can say things like, check my balance or make a payment
免费 · Mon-Fri 7am-7pm EST · Must enter your social security # or Account # 3 times, then say "No, I do not have an account." Next, press 6, then press 0. · Truest - How can I help you today? you can say things like, check my balance or make a payment
免费 · Mon-Fri 8am-8pm, Sat 8am-5pm EST · Calling this Truist Bank number should go right to a real human being · To continue using only your keypad, press star 7. How can I help you today?
Mon-Fri 8am-8pm, Sat 8am-5pm EST · Calling this Truist Bank number should go right to a real human being · To continue using only your keypad, press star 7. How can I help you today?
以下是我们的研究团队对Truist Bank电话系统问候方式的描述： mortgage loan questions, press 1, if you now your parties 4 digit extn, press 2
以下是我们从 Truist Bank 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
他们可能会要求您使用拨号盘输入信息
"Thank you for calling Truist.
Our office is currently closed and our teammates are unavailable to speak in person.
However, our automated service will allow you to obtain information regarding your account.
You can also receive information by logging in to your account online at w w w dot Truist dot com.
In order to direct your call, please help me find your account.
To enter your loan number, press one. To enter your Social Security number, press two."
与 Truist Bank 的通话摘录
Saturday, March 30, 2024 9:32 PM
第一个电话菜单
"Thank you for calling Truist.
Our office is currently closed and our teammates are unavailable to speak in person.
However, our automated service will allow you to obtain information regarding your account.
Please remain on the line to hear our self-service options. Otherwise, our normal working hours are eight AM to eight PM eastern time, Monday through Friday, and nine AM to three PM eastern time, Saturday.
You can also receive information by logging in to your account online at w w w dot Truist dot com.
In order to direct your call, please help me find your account.
To enter your loan number, press one.
To enter your Social Security number, press two.
To enter your tax ID number, press three."
与 Truist Bank 的通话摘录
Saturday, March 30, 2024 9:32 PM
营业时间是几点？我应该什么时候打电话？
Truist Bank 负责运营此 800-634-7928 电话号码 Mon-Fri 7am-7pm ET 的呼叫中心。简短的回答是您应该调用 Monday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 7,434 通电话样本的分析（见上文）。
重要提示：繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Truist Bank 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Truist Bank 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Truist Bank 最不繁忙的一天是 Monday。最繁忙的通话日是Friday。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 7,434 个电话的样本。
最短的等待时间
我们测量了最短保持时间为 Wednesday。队列中等待时间最长的平均时间为 Thursday。
最佳通话时间
总而言之，致电 Truist Bank 的最佳日子是 Monday。这一天的电话系统等待时间并不是最短的，但我们仍然推荐它，因为它是低通话量和短等待时间的理想组合。此外，我们相信Truist Bank在Monday的呼叫中心人员配备很到位。
为什么要拨打这个Truist Bank号码？
以下是最近对 Truist Bank 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似？
逾期付款通知: "I'm calling because I'm gonna make a payment late because I have something's going on."