Howard Johnson Customer Service

Phone Number & Contact Info

Howard Johnson's Best Phone Number

800-407-9832
Toll-free·Calls Customer Service·Most popular Howard Johnson number
Free tools for easier calling
Q:

How do I talk to a live human at Howard Johnson?

A:Calling this Howard Johnson number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Howard Johnson for you.
Q:

Does Howard Johnson offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. Schedule a call when it's convenient for you.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Howard Johnson below.

Let us call and talk to Howard Johnson for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Howard Johnson phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Howard Johnson number should go right to a real human being
Below are some clips we've found from Howard Johnson's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Hotels and Resorts. Please listen carefully as there are some new menu options to serve you better."
Excerpt from a call with Howard Johnson
Monday, September 2, 2024 10:54 PM
In fact, much of this information on this page is superfluous because this Howard Johnson phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Howard Johnson operates the call center for this 800-407-9832 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 199 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Howard Johnson at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Howard Johnson phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Howard Johnson staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Howard Johnson is Tuesday. The most busy day to call is Thursday, which averages 137% more phone calls by comparison. Again, this is based on a sample of 199 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Quietest
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Howard Johnson

In summation, the best day to call Howard Johnson is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Howard Johnson staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Howard Johnson

If you have time to do a bit of reading before you call Howard Johnson, we recommend you read over some of our problem-specific articles.

Top Howard Johnson customer service problems

Click the link above to get answers to just about any Howard Johnson customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Howard Johnson, and their purpose. Are any of these similar to the reason you are trying to call?
Can't check into hotel: "I just wanna lay down and take advantage of what I just paid for."
- From a call lasting 3m 51s , Apr 18, 2025 6:41 AM
Deposit refund inquiry: "I just want to know exactly if the deposit actually went back to my account and when should I expect it."
- From a call lasting 22m 34s , Apr 8, 2025 4:32 PM
Issue with reservation charge: "And why did they take four hundred and thirty four dollars?"
- From a call lasting 3m 1s , Nov 7, 2024 10:11 AM
Complaining about amenities: "The pool is closed, and it doesn't say it's closed on the website."
- From a call lasting 6m 57s , Oct 26, 2024 4:56 PM
Reservation issue for locals: "My wife called two days ago and made a reservation at the Howard Johnson in Pigeon Forge."
- From a call lasting 15m 32s , Oct 3, 2024 9:50 PM
Reservation cancellation issue: "We made a reservation through booking, and when we get there, they said we can't stay because we're locals."
- From a call lasting 12m 27s , Oct 3, 2024 9:38 PM
Information about why customers call Howard Johnson is extracted from issues that customers have reported to GetHuman.
Howard Johnson issues reported to GetHuman

Conclusion and closing notes

This is Howard Johnson's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Howard Johnson agent. This phone number is Howard Johnson's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-407-9832 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Howard Johnson first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Howard Johnson has 1 phone number. It's not always clear what is the best way to talk to Howard Johnson representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Howard Johnson. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Howard Johnson. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Howard Johnson Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!