以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Must enter the account holder number to be transferred.
以下是我们的研究团队对Computershare电话系统问候方式的描述： Before we get started, I need to know if your name is on the account you are calling about. If you don't know, say "I don't know." Are you the account holder? Say "yes" or "no."
Still looking.
For security purposes, please tell me or enter just the last four digits of your Social Security number."
与 Computershare 的通话摘录
Sunday, February 25, 2024 7:45 PM
他们可能会询问您打电话的原因（而不是菜单）
"All volumes are highest on Mondays and Tuesdays.
To avoid potential wait times, continue to use this automated phone system or consider calling back later in the week.
Thank you for calling Shareholder Services at Computershare.
Before we start, I need to know if your name is on the account that you're calling about."
与 Computershare 的通话摘录
Tuesday, April 9, 2024 7:50 PM
他们可能会要求您使用拨号盘输入信息
"If you're not sure whether your name is on the account, say, I'm not sure.
Otherwise, please tell me. Are you the account holder?
Please just say yes or no.
Thanks. To access your holdings, I'll need your holder account number.
This number usually begins with the letter c and is located towards the top right hand corner of materials sent to you.
Ignoring the letter, please tell me or enter your holder account number now one digit at a time."
赠与股份的转让: "I was cleaning out my house and I sold it, and I came across a stock certificate that I was gifted forty years ago, and I'm trying to figure out how to transfer it into my name."
- 来自持续 22 分 16 秒的通话，Apr 12, 2024 9:48 PM
技术问题: "You're gonna have to clean up the phones a little bit."
- 来自持续 6 分 14 秒的通话，Apr 12, 2024 9:40 PM
找不到帐户: "I can't locate my holder account on the website."
- 来自持续 1 分 52 秒的通话，Apr 12, 2024 9:37 PM
目的不明确: ""
- 来自持续 4 分 5 秒的通话，Apr 9, 2024 7:50 PM
地址变更查询: "I got a letter from Computershare about a change of address and I'm confused why my name and my wife's name are on it when I don't think we have anything there."
- 来自持续 27 分 30 秒的通话，Apr 2, 2024 3:42 PM
寻求直接投资方面的帮助: "I need help with my direct investments holding group."
- 来自持续 2 分 34 秒的通话，Apr 2, 2024 3:38 PM
检查账户所有权: "I want to know how much I own in McDonald's, or she owns."
- 来自持续 7 分 27 秒的通话，Mar 27, 2024 1:54 PM
协助信托账户: "I need help with my trust account from Metropolitan Life Insurance."
- 来自持续 6 分 55 秒的通话，Mar 25, 2024 10:17 PM
提供帐户详细信息: "My name is Richard, and I am a co-trustee of my deceased mom's family trust."
- 通话时长为 26 分钟，Mar 25, 2024 10:04 PM
索取 1099 表格: "Last year, I purchased some stock and my tax preparer says I need a 1099 form."