免费 · 24 hours, 7 days · Press 0 at the first prompt. · Calling for an employee and you know their 5-digit extension, dial it now or wait on hold. For website assistance, press 1. For travel agents, press 2. For Guest Care Department, press 3. If you have already booked your cruise and have questions, press 4. To book your cruise, press 5. For the Fun Shop Department, press 6. To hear these options again, press 9. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · If you just remain on the line, do not press anything, you will be connected to a Customer Service Representative. · Guest Care Department - For holds on debit or credit accounts, press 1. If you need a copy of your sale and signed statement or receipt from a purchase on board, press 2. If you have questions about on-board photo products or left something on board, press 3. To listen to this menu again, press 9. · 可用的免费工具：代我通话、无需等待、安排我的通话
以下是我们的研究团队对Carnival Cruise电话系统问候方式的描述： Calling for an employee and you know their 5-digit extension, dial it now or wait on hold. For website assistance, press 1. For travel agents, press 2. For Guest Care Department, press 3. If you have already booked your cruise and have questions, press 4. To book your cruise, press 5. For the Fun Shop Department, press 6. To hear these options again, press 9.
"Hi. Thanks for calling Carnival Cruise Line. We're guessing you'd like some help with a super fun vacation.
Start by choosing from a few options.
If you are calling an employee and you know their five digit extension, please dial it now or hold for more options.
For website assistance, press one. If you're a travel agent, press two.
Back from your cruise and need to speak to someone about your recent onboard experience, press three for our guest care department."
与 Carnival Cruise 的通话摘录
Sunday, January 7, 2024 7:00 PM
第一个电话菜单
"Hi. Thanks for calling Carnival Cruise Lines.
We're guessing you'd like some help with a super fun vacation.
Start by choosing If you are calling an employee and you know their five digit extension, please dial it now or hold for more options.
For website assistance, press one.
If you're a travel agent, press two.
Back from your cruise and need to speak to someone about your recent onboard experience, press three for our guest care department.
Already booked on a carnival cruise? Press four.
To book your cruise or check rates and availability, press five.
Want to purchase a fun and memorable gift, press six for the fun shop department.
If you missed something and want to hear this message again, press nine."
与 Carnival Cruise 的通话摘录
Wednesday, May 15, 2024 3:57 PM
按2后
"Already booked on a need help with an existing booking, press one.
Want to make a new booking or check prices and availability, press two."
与 Carnival Cruise 的通话摘录
Saturday, January 20, 2024 6:01 AM
按3后
"To book if you are calling about your recent cruise, press one.
If you are calling about a future cruise, press two."
与 Carnival Cruise 的通话摘录
Wednesday, February 21, 2024 1:13 PM
按4后
"To book your cruise or check to make a payment or have payment related questions, press one.
Have a question concerning required travel documentation, press two."
与 Carnival Cruise 的通话摘录
Thursday, March 21, 2024 4:29 PM
按5后
"Want to purchase the fun and want to chat with your personal vacation planner, press one and then enter their five digit extension.
To book your cruise or check rates and availability, press two."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.