免费 · Press 0 at the first prompt. · Calling for an employee and you know their 5-digit extension, dial it now or wait on hold. For website assistance, press 1. For travel agents, press 2. For Guest Care Department, press 3. If you have already booked your cruise and have questions, press 4. To book your cruise, press 5. For the Fun Shop Department, press 6. To hear these options again, press 9.
免费 · If you just remain on the line, do not press anything, you will be connected to a Customer Service Representative. · Guest Care Department - For holds on debit or credit accounts, press 1. If you need a copy of your sale and signed statement or receipt from a purchase on board, press 2. If you have questions about on-board photo products or left something on board, press 3. To listen to this menu again, press 9.
以下是我们的研究团队对Carnival Cruise电话系统问候方式的描述： Calling for an employee and you know their 5-digit extension, dial it now or wait on hold. For website assistance, press 1. For travel agents, press 2. For Guest Care Department, press 3. If you have already booked your cruise and have questions, press 4. To book your cruise, press 5. For the Fun Shop Department, press 6. To hear these options again, press 9.
"Hi. Thanks for calling Carnival Cruise Line. We're guessing you'd like some help with a super fun vacation.
Start by choosing from a few options.
If you are calling an employee and you know their five digit extension, please dial it now or hold for more options.
For website assistance, press one. If you're a travel agent, press two.
Back from your cruise and need to speak to someone about your recent onboard experience, press three for our guest care department."
与 Carnival Cruise 的通话摘录
Sunday, January 7, 2024 7:00 PM
第一个电话菜单
"Hi. Thanks for calling Carnival Cruise Line.
We're guessing you'd like some help with a super fun vacation.
Start by choosing from a few options.
If you are calling an employee and you know their five digit extension, please dial it now or hold for more options.
For website assistance, press one.
If you're a travel agent, press two.
Back from your cruise and need to speak to someone about your recent onboard experience, press three for our guest care department.
Already booked on a carnival cruise, press four."
与 Carnival Cruise 的通话摘录
Thursday, March 21, 2024 4:29 PM
按2后
"Already booked on a need help with an existing booking, press one.
Want to make a new booking or check prices and availability, press two."
与 Carnival Cruise 的通话摘录
Saturday, January 20, 2024 6:01 AM
按3后
"To book if you are calling about your recent cruise, press one.
If you are calling about a future cruise, press two."
与 Carnival Cruise 的通话摘录
Wednesday, February 21, 2024 1:13 PM
按4后
"To book your cruise or check to make a payment or have payment related questions, press one.
Have a question concerning required travel documentation, press two."
与 Carnival Cruise 的通话摘录
Thursday, March 21, 2024 4:29 PM
按5后
"Want to purchase the fun and want to chat with your personal vacation planner, press one and then enter their five digit extension.
To book your cruise or check rates and availability, press two."
信用请求: "I was calling because the lady contacted me about a room upgrade and I told her I wasn't able to go on the cruise due to my broken ribs and upcoming surgery."
- 来自持续 9 分 20 秒的通话，Mar 27, 2024 6:05 PM
婚礼安排及客房升级: "I became ordained to do a wedding and also looking to be on the same floor with my friend who got a room upgrade."
- 来自持续 11 分 26 秒的通话，Mar 25, 2024 9:24 PM
房间距离要求: "I was hoping that we could when I went to make the reservation, like, the rooms were, like, super close to each other."
- 通话时长为 9 分钟，Mar 16, 2024 2:50 PM
寻求账户信息: "Is there any other way you can look it up?"
- 来自持续 4 分 46 秒的通话，Feb 27, 2024 7:12 PM
船上信用查询: "I should have gotten one twenty five onboard credits and I don't know how I'm supposed to see that."
- 来自持续 12 分 1 秒的通话，Feb 13, 2024 10:45 PM
团体价格查询: "I'm just looking for rates right now. I'm trying to get a group rate."
- 来自持续 8 分 48 秒的通话，Feb 2, 2024 11:23 PM
询问游轮预订: "I was looking into booking a cruise with you guys."
- 来自持续 9 分 34 秒的通话，Jan 26, 2024 2:34 AM
询问预订选项: "Okay. So what was the largest one that I could do for a party of five?"