免费 · 24 hours, 7 days · Say "Customer." Then say "Your birthdate." Next, press 0. Next, say "It's none of those." You have to give them your ID number to speak with a representative. · Tell me if you are a customer, a provider, or if you are calling about enrollment. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · This takes you right to a person. Little or no wait. You might need to tell them it is a medical claim and not flex account claim. · Please hold while your call is transferred. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · Mon-Fri 8am-5pm EST · NOTE this is the Pittsburgh claims office for disability insurance. Enter 3,then enter 2 or say "Operator." If it's not about a disability claim, you may be in the wrong place. · New York Life Group Benefits Solution - Claimant, press 1. If you are calling for someone else, press 2. · 可用的免费工具：代我通话、无需等待、安排我的通话
以下是我们的研究团队对CIGNA电话系统问候方式的描述： Cigna customer, press 1. Provider, press 2. Questions about enrolling in a Cigna plan, press 3. All other questions, press 4.
"Hello, and thank you for calling Cigna Healthcare.
If this is a life threatening emergency, please hang up and dial nine one one.
Please select from one of the following options.
If you are a Cigna customer, press one. If you are a provider, press two.
If you have questions about enrolling in a Cigna plan, for faster customer service when calling in the future, you can dial the toll free number listed on the back of your ID card.
To continue with your call, please select from one of the following options.
If you are calling about medical, dental, pharmacy, or mental health and substance abuse, press one.
For disability, family medical If you received your new ID card and are calling about the activate your online account sticker, please know your Cigna coverage is active, and this message is referring to register for my Cigna dot com.
There is no action needed by you to activate your Cigna coverage or ID card.
If you are already registered on mycigna dot com thank you.
If you have not registered for an account, you can do this at my Cigna dot com forward slash activate."
与 CIGNA 的通话摘录
Wednesday, January 17, 2024 1:47 PM
他们可能会要求您说出或输入信息
"Hello, and thank you for calling Cigna Healthcare.
If this is a life threatening emergency, please hang up and dial nine one one.
Please select from one of the following options.
If you are a Cigna customer, press one. If you are a provider, press for faster customer service when calling in the future, you can dial the toll free number listed on the back of your ID card.
To continue with your call, please select from one of the following options.
If you are calling about medical, dental, pharmacy, or mental health and substance abuse, press one.
For please say or enter the date of birth for the person you're calling about."
与 CIGNA 的通话摘录
Thursday, February 29, 2024 3:47 AM
第一个电话菜单
"Hello, and thank you for calling Cigna Healthcare.
Please select from one of the following options.
If you are a Cigna customer, press one.
If you are a provider, press two.
If you have questions about enrolling in a Cigna plan, press three.
For all other callers, press four.
To hear these options again, press nine."
与 CIGNA 的通话摘录
Thursday, March 28, 2024 6:42 PM
按1后
"To hear these for faster customer service when calling in the future, you can dial the toll free number listed on the back of your ID card.
To continue with your call, please select from one of the following options.
For privacy office contact information, press five.
For all other questions, press six. To hear these options again, press nine.
Sorry. I didn't get that. If you are calling about medical, dental, pharmacy, or mental health and substance abuse, press one.
For disability, family medical leave, or life and insurance including a d and d, press two.
For accidental injury, critical illness, or hospital care, press three.
To request a letter of previous coverage, or to report a lost or stolen ID card, press four.
For privacy office contact information, press five.
For all other questions, press six.
Your call experience is important to us.
Please stay on the line after your call to take a short survey.
Please hold while your call is transferred. Note that calls may be monitored or recorded to ensure quality of service.
If you are calling about medical, dental, pharmacy, or mental health and substance abuse, press one.
For disability, family medical leave, or life insurance, including a d and d, press two."
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.