GetHuman 的研究人员经常拨打这个 Brother International 电话号码来记录电话系统。
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Press 0 then 0# then 0#
以下是我们从 Brother International 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
当电话系统第一次应答时听到
"Thank you for calling Brother. This call may be monitored for quality and training purposes.
In order to route you to someone who can help, please speak the entire model number that you are calling about.
Including any dashes.
I found a model number that looks like a match.
Is that close to yours?
Your estimated wait time is seventeen minutes.
Don't wanna wait on hold? Allow us to call you back.
Press one, and we will hold your place in line and call you when it's your turn."
与 Brother International 的通话摘录
Thursday, March 7, 2024 3:32 PM
第一个电话菜单
"Thank you for calling Brother. This call may be monitored for quality and training purposes.
In order to route you to someone who can help, please speak the entire model number that you are calling about.
Including any dashes.
I'm sorry. I didn't hear that. I need to determine which product you are calling about.
Please speak the entire model number you are calling about including any dashes.
I'm sorry. I still didn't hear that.
For printers, multifunction machines, all in ones, labelers, and scanners, press one.
For home sewing, embroidery, and craft products, press two."
与 Brother International 的通话摘录
Tuesday, December 10, 2024 4:38 PM
营业时间是几点？我应该什么时候打电话？
Brother International 负责运营此 800-284-4329 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Thursday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 443 通电话样本的分析（见上文）。
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Brother International 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Brother International 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Brother International 最不繁忙的一天是 Thursday。最繁忙的一天是 Friday，相比之下，这一天平均通话量多 100%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 443 个电话的样本。
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
客户为何致电Brother International
如果您在致电 Brother International 之前有时间阅读一些资料，我们建议您阅读一些针对具体问题的文章。