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eHarmony 客户常见问题解答

最佳答案和操作指南

如何联系eHarmony客户服务?

我们最常被问到的问题是如何与 eHarmony 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何注册 eHarmony.com?

如果您准备好开始在线约会并想尝试一下 eHarmony.com,您可以在线注册、设置您的个人资料并找到您的...

如何删除旧的 eHarmony 匹配项?

在线约会时,从比赛中获得良好的氛围非常重要。您可以删除不适合您的 eHarmony 匹配项...
询问有关eHarmony客户服务的任何问题,立即获得答案。

最近 eHarmony 个客户问题

I need to cancel my subscription that i just signed up for in early march. There was an incident and i have been advised by the police to remove myself. Iam wondering if i can get a refund for the year subscription?

We understand your situation, but eHarmony's refund policy typically provides a 14-day money-back guarantee for new subscriptions. If you cancel within this period, you may be eligible for a full refund. For annual subscriptions, refunds are less common outside of this window. It's important to refer to the specific terms and conditions of the subscription you signed up for regarding refunds. There is a link to the most up-to-date contact information right here on this page, which can assist you further with your cancellation and refund inquiry.
询问时间:Mar 16, 2025 5:00 AM

I thought I canceled my subscription, I can't afford to pay. Can I get refund?

Refunds are generally not provided for subscriptions that have been used or renewed. However, if you believe there has been an error in canceling your subscription, it may be worth reviewing your account details. We recommend checking the terms and conditions related to cancellations and refunds for your specific payment plan.
询问时间:Mar 14, 2025 4:37 PM

I just created my account a couple days ago and already met someone. We agreed to delete our subscription and profile but I'm having trouble. Can you help?

To delete your subscription and profile on eHarmony, log into your account, go to the "Account Settings," and select the option to cancel your subscription. Follow the prompts to delete your profile as well. If you're experiencing issues, please check for any error messages and ensure all necessary steps are completed.
询问时间:Feb 16, 2025 10:35 PM

There is only one way I can state this for the third time. Yesterday you took my money to join and gave me a password. Now, one day later, the password you assigned me is not accepted. What do I do to log on.

We recommend using the "Forgot Password" option on the login page to reset your password. You will receive instructions via email to create a new password. If you continue to experience issues, we suggest checking your email for any messages regarding your account that may provide further guidance. There is also a link to the most up-to-date contact information right here on this page if you need additional help.
询问时间:Feb 11, 2025 9:25 PM

I want to cancel my subscription

To cancel your eHarmony subscription, you can go to the "Settings" section of your account. From there, find the option for "Subscription" or "Billing". Follow the prompts to cancel your subscription. Make sure to review any terms about cancellation and potential charges that may apply.
询问时间:Dec 30, 2024 2:00 PM

帮助我解决eHarmony客户服务问题

Account Management

如何注册 eHarmony.com?

如果您准备好开始在线约会并想尝试一下 eHarmony.com,您可以在线注册、设置您的个人资料并找到您的...

如何删除旧的 eHarmony 匹配项?

在线约会时,从比赛中获得良好的氛围非常重要。您可以删除不适合您的 eHarmony 匹配项...

如何在 eHarmony 上更改我的名字?

如果您需要在 eHarmony 上更改您的姓名,您可以使用几种不同的选项。您可以使用 eHarmony...

如何重置 eHarmony 密码?

如果您在登录 eHarmony 帐户时遇到问题,可以尝试一些方法。使用该网站更改您的密码,使用...

如何在 eHarmony 上举报某人?

了解如何在几分钟内向某人报告eHarmony

如何更改 eHarmony 上的个人资料图片?

了解如何在eHarmony上轻松更改您的个人资料照片。

如何隐藏我的 eHarmony 帐户以使我的合作伙伴看不到它?

eHarmony 交友网站帮助许多情侣通过向其他人学习来为他们的生活增添情趣。至关重要的是,您要确保...

如何在 eHarmony 上重新参加性格概况测试?

eHarmony 要求其会员在创建个人资料时填写一份关系调查问卷。随着时间的推移,人的性格发生了变化,...

如何取消 eHarmony 订阅?

如果您不再有兴趣保留您的 eHarmony 帐户,请查看这些取消订阅的详细说明......

如何获得 eHarmony 费用退款?

如果您改变了使用 eHarmony 服务的想法,或者您对他们提供的服务不满意,您可以询问该公司...

Settings and Preferences

我可以更改 eHarmony 上的比赛偏好吗?

是的,您可以更改 eHarmony 上的比赛偏好。在 eHarmony,我们了解个人喜好和兼容性...

我可以在 eHarmony 上匿名浏览个人资料吗?

是的,eHarmony 允许用户匿名浏览个人资料。当您注册帐户时,您可以选择完全保留...

Accessibility

eHarmony 是否提供多种语言版本?

不可以,eHarmony 目前仅提供英语版本。我们了解迎合不同语言和文化的重要性,...

Matching Algorithm

eHarmony 的匹配算法如何工作?

eHarmony 的匹配算法是一个复杂的过程,重点关注兼容性和长期关系。它采用科学开发的...

Account Restrictions

加入 eHarmony 有年龄限制吗?

是的,加入 eHarmony 有年龄限制。要创建帐户,用户必须年满 18 岁。 eHarmony 旨在提供...

Payment Options

eHarmony 接受哪些付款方式?

eHarmony 提供方便、安全的支付选项,以满足会员的多样化需求。我们接受主要信用卡...
我们会查看客户向 GetHuman 报告的 eHarmony 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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