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Waze 客户常见问题解答

最佳答案和操作指南

如何联系Waze客户服务?

我们最常被问到的问题是如何与 Waze 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

位智社区如何帮助提高应用程序的准确性?

Waze 社区通过各种方式在提高应用程序的准确性方面发挥着至关重要的作用。首先,鼓励司机...
询问有关Waze客户服务的任何问题,立即获得答案。

最近 Waze 个客户问题

Not hearing Waze directions Volume too low

If you're not hearing Waze directions clearly, check the volume settings on your device and ensure that the media volume is turned up. Additionally, make sure that the Waze app's voice guidance settings are enabled. You can adjust the voice volume within the Waze app under the settings menu. Also, verify that the "Play sound through" option is set to your preferred audio output, such as your phone’s speaker or Bluetooth device.
询问时间:Oct 19, 2024 4:45 AM

My business moved and Waze still shows old address

To update your business address on Waze, you can use the Waze Map Editor if you have editing permissions. Sign in to the Waze app or website, search for your business, and select "Edit." Then, update the address details accordingly. It may take some time for the changes to reflect on the map, as they need to be reviewed. If you're unable to edit, you can also add a location report directly in the app to inform the community about the change.
询问时间:Aug 15, 2024 8:15 PM

How do I get voice guidance in my car

Sure, to get voice guidance in your car using Waze, make sure your device is connected to your car’s speaker either via wire or Bluetooth. Then launch Waze app on your device. Tap the Waze icon at the bottom left of the screen, go to Settings (the gear icon), then select "Sound & Voice". After that, tap on "Voice and sound" to ensure that the guidance volume is turned on, and select the desired voice for your guidance. Be sure that your car volume is turned up too. By following these steps, you should be able to receive voice guidance from Waze in your car.
询问时间:Jun 20, 2024 4:57 PM

How do I get waze to give me voice guidance directions

To get Waze to give you voice guidance during navigation, you need to follow these steps: 1. Open the Waze app on your device. 2. Tap on the magnifying glass on the bottom left of the screen to open the menu. 3. Select the Gear icon on the upper left corner to open the Settings. 4. In the settings menu, select "Sound & voice." 5. Click on "Voice directions." 6. Here you can select your preferred language and voice for guidance. Make sure your device's volume is turned up, and you've allowed Waze to access your speakers.
询问时间:Jun 20, 2024 4:54 PM

How do I change my age on Waze, I inputted a year too young for waze accidentally and now I've bee logged out

Apologies for the inconvenience. Unfortunately, Waze does not have an age option to edit in profile settings because it doesn't require age for operation. If you are having issues with being logged out, it might be due to other reasons not related to your age. We recommend trying to uninstall and reinstall your app, and ensuring that you’re using the latest version of Waze. If you're still experiencing issues, try to log in with your username (not your email) and password. Hopefully, that can solve your problem.
询问时间:May 27, 2024 9:58 AM

帮助我解决Waze客户服务问题

Offline Usage

我可以离线使用位智吗?

不可以,位智无法离线使用。它需要互联网连接才能正常运行。位智依赖于实时信息更新......

Map Features

位智地图上不同颜色的道路有何含义?

位智地图上不同颜色的道路表示其交通状况和重要性。各种颜色可以帮助用户快速识别...

Route Planning

我可以在位智上为我的路线添加多个停靠点吗?

是的,您可以在位智上为您的路线添加多个站点。为此,只需打开应用程序并输入您想要的目的地作为最终...

Carpool Information

什么是位智拼车以及它们如何运作?

Waze Carpool 是 Waze 应用程序中的一项功能,旨在连接朝同一方向行驶的司机和乘客。这不是传统的...

Voice Commands

我可以通过位智使用语音命令吗?

是的,Waze 允许用户方便地使用语音命令进行导航和其他功能。通过使用语音命令,您可以...

Language Options

位智有多种语言版本吗?

是的,Waze 有多种语言版本。目前它支持超过50种语言,允许来自不同地区和国家的用户...

Community Involvement

位智社区如何帮助提高应用程序的准确性?

Waze 社区通过各种方式在提高应用程序的准确性方面发挥着至关重要的作用。首先,鼓励司机...
我们会查看客户向 GetHuman 报告的 Waze 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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