Snapchat 客户常见问题解答

There could be a few reasons why someone is no longer on your blocked list. They may have unblocked you themselves, or there may have been a glitch or error in the app. It's also possible that you accidentally unblocked them. To check, go to your settings and review your blocked accounts list again. If needed, you can re-block them if you wish.

If someone added you on Snapchat but their request has disappeared, it could be due to several reasons. They may have removed you from their friend list or deleted their account. It’s also possible they sent the request but did not confirm it. If you cannot find the request anymore, it generally means they are no longer trying to connect with you.

If your Snapchat account has been hacked, it’s crucial to take immediate action. Try to use the Snapchat password recovery option to regain access to your account. If you are unable to recover your account through the app, visit the Snapchat support website for instructions on reporting a hacked account. Provide any necessary details to verify your identity. It’s also a good idea to secure your email account with a new password and enable two-factor authentication for added security.

If you believe your account was wrongly banned, you can appeal the ban. Snapchat has a process in place for users to contest account suspensions. Please check the appeal guidelines available through the most current links on this page for step-by-step instructions on how to submit your appeal. Be sure to provide any necessary information to support your case.

If your Snapchat account has been disabled and you're seeing a message indicating that there is no account associated with your username or phone number, it's possible that your account has been permanently disabled. You should check for any emails from Snapchat regarding the status of your account. If you believe this is a mistake, you can appeal the decision through the app or the website. Make sure to follow any specific instructions provided by Snapchat for such situations.