Snapchat 客户常见问题解答

For assistance with unlocking your account, there is a link to the most up-to-date contact information right here on this page. Please follow that link to reach out for support regarding your account issue.

If you’ve reset your password but still cannot delete your account, ensure you are using the correct login information. Also, make sure you are following the correct steps to delete your account. If issues persist, it might be a temporary glitch, so try again later.

To recover a banned Snapchat account, you'll need to submit a request through the Snapchat support page. Look for the section related to account issues or bans. Follow the prompts to explain your situation and provide any necessary details. Ensure your request is polite and clear. They will review your case and get back to you via email with information on whether your account can be reinstated. Be patient, as it may take time for Snapchat to respond.

If you can't log in because you need to change your phone number, you can use the "Forgot Password?" option on the login screen. This process will guide you through verifying your identity and updating your account information. If you still have trouble, follow the prompts provided for account recovery. Make sure to have access to the email associated with your Snapchat account, as it may be needed for verification.

If your Snapchat account is permanently locked, it typically cannot be unlocked. You may want to review Snapchat's guidelines to see if you can appeal the decision or learn more about the reasons for the lock. Check the account recovery options available on the app.