Partsgeek.com 客户常见问题解答

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Partsgeek.com 的电话号码是多少?

我们最常被问到的问题是如何与 Partsgeek.com 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

你们有实体店吗?

不,Partsgeek.com 没有实体店。我们是一家专门销售汽车零部件和配件的在线零售商......
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最近 Partsgeek.com 个客户问题

I ordered two parts a fuel pump and a water pump.Ididnt received the water pump.I received the fuel pump. This is an incomplete order, the order number is 18-118270736

We're sorry to hear about the incomplete order. To resolve this, we recommend finding the contact link on the page you're viewing, which will provide the most current information for reaching Partsgeek's customer service. They will be able to check your order status and rectify any issues. While we know this isn't ideal, they are certainly there to help make right any problems with your order. Please have your order number ready when contacting them to expedite the process.
询问时间:May 2, 2024 5:41 AM

where do I put my tracking number for returns

You put your tracking number for returns within the return package that's sent back to Partsgeek.com. It's important to note the tracking number on the shipping receipt after mailing off your return. This number allows you to track when Partsgeek receives your return. Also, if there is a Returns section in your account dashboard on the website, you may be able to input that tracking number there for further reference. Please be sure to keep the receipt or documentation proving you have sent the items back. This is your proof of return while you wait for Partsgeek to process it.
询问时间:Mar 28, 2024 12:55 AM

Power steering line for 09 pt cruiser

Yes, PartsGeek.com does provide a selection of power steering hoses for a 2009 PT Cruiser. The site's detailed catalog system should allow you to find the exact part you're looking for. You can search by the make, model, and year of your vehicle. Prices and availability may vary depending on the chosen brand and product, so we encourage you to browse through the available options to find the one that best suits your needs. Remember, it's critical to use the correct power steering line to ensure proper vehicle performance.
询问时间:Mar 16, 2024 11:08 AM

i ordered 2000 pontiac montana front rotors and brakes i recived the wrong ones pls send me the one that fit or return order #081118963470

We're sorry to hear that you've received the wrong parts for your 2000 Pontiac Montana. To resolve this issue, please login to your Partsgeek account. Once you're logged in, navigate to "My Orders," find the order number you've mentioned, and follow the instructions for returns or exchanges. Please make sure you have the details of the parts you need handy. You'll want to move quickly, as Partsgeek has a 30-day return policy. If more than 30 days have passed, we may not be able to assist with a return or exchange. We apologize for any inconvenience this may have caused.
询问时间:Feb 27, 2024 12:23 AM

帮助我解决Partsgeek.com客户服务问题

Returns and Shipping

如何将订单退回至Partsgeek.com?

Partsgeek 有严格的 30 天退货政策,规定时间过后物品不能退货。您需要 RMA 号码才能处理...

我的订单的运费是多少?

在 Partsgeek.com,您订单的运费由多种因素决定,包括重量、尺寸和目的地...

收到订单需要多长时间?

在 Partsgeek.com,我们努力确保及时高效的订单交付。收到您的订单所需的时间取决于几个因素。我们了解快速收到您的零件的重要性,并且我们为需要紧急交货的人提供加急运输选项。请记住,天气状况或承运人延误等不可预见的情况可能会影响预计的交货时间。请放心,我们提供跟踪详细信息,以帮助您随时了解订单状态......

我可以追踪我的订单吗?

是的,客户可以在 Partsgeek.com 上跟踪他们的订单。订单处理并发货后,跟踪号码将提供给...

你们提供国际运输吗?

是的,Partsgeek.com 提供国际运输。我们了解我们的客户来自世界各地,这就是为什么我们...

Payment and Cancellation

你接受什么支付方式?

我们接受多种付款方式,为客户提供便利和灵活性。在 Partsgeek.com,您可以方便地支付...

我可以取消订单吗?

是的,您可以在 Partsgeek.com 上取消订单。但需要注意的是,取消订单只能在下单前进行...

Policies and Warranties

你们的退货政策是什么?

在 Partsgeek.com,我们知道有时退货是必要的。这就是为什么我们提供无忧退货政策。如果你是...

你们对零件提供保修吗?

是的,Partsgeek.com 提供零件保修。我们了解确保客户获得高质量产品的重要性......

Shipping Options

我可以加快运输速度吗?

是的,在 Partsgeek.com,我们提供加急运输选项,以确保您的汽车零件快速送达您手中。我们明白那个时候...

Promotions and Discounts

有任何折扣或促销活动吗?

是的,Partsgeek.com 提供各种折扣和促销活动,帮助客户节省购买费用。我们经常有特别优惠...

Store Location

你们有实体店吗?

不,Partsgeek.com 没有实体店。我们是一家专门销售汽车零部件和配件的在线零售商......
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