Fiverr 客户常见问题解答

We're sorry to hear you're experiencing troubles with the W9 form. The W-9 form is a U.S. tax form for businesses and freelancers, used by Fiverr to report your earnings to the IRS. If you have issues, it's important to check all the fields carefully, ensure your information is accurate, and compare it with your official tax documents. Remember, the fields should match the name and taxpayer ID number type (social security or employer identification number) that you'll use on your tax return. Regrettably, we can't help with specific tax-related queries; we advise you to consult a professional tax advisor for further assistance.

To delete your Fiverr account, first, you need to sign in. Then, click on your profile picture in the top right corner which will let you see a dropdown menu. From there, select 'Settings.' As you scroll down, you'll find the option 'Deactivate Account' under the 'Account Actions' section. Click on that. There, you'll be given choices for deactivation reasons. Select the option which fits your reason and explain why you're leaving in the provided box, then click 'Deactivate Account'. You will be asked for your password to confirm. Please note that deactivation is irreversible. All your gigs, information, and accounts will be permanently deleted.

We're sorry to hear about your account. Fiverr may disable a user's account due to violations of Fiverr’s Terms of Service. If you believe your account was disabled by mistake, you should reach out to Fiverr's Customer Support team directly for resolution. Please ensure that in your communication, you provide detailed information about what happened and any relevant supportive documents/screenshots. Fiverr team will review your case and provide you with information regarding the reactivation process, if possible. Bear in mind, it may take some time, so patience is key during this process.

Unfortunately, once a review has been submitted on Fiverr, it cannot be deleted by the user. The review becomes a part of the seller's or buyer's record. However, you do get a chance to respond to the review publicly. If you believe a review violates Fiverr's policies, you can report it to Fiverr's trust and safety team, and if they find it's in violation, they may remove it. So while you can't delete a review yourself, there are options for you to react to it.

On Fiverr, your username once created cannot be changed. Your display name, however, can be edited through your settings. If changing your display name to "Muhammad Ali" is coming up against the guidelines, it may be because this name is associated with a known public figure. Fiverr's guidelines prohibit the use of names that may be misleading or infringe on the rights of others. Try using a unique combination of your name that is less likely to be contested. Remember, the aim is to have a display name that truly reflects you and is easily recognisable by your potential clients.