Duke Energy (NC & SC) 客户常见问题解答

最佳答案和操作指南

Duke Energy (NC & SC) 的电话号码是多少?

我们最常被问到的问题是如何与 Duke Energy (NC & SC) 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

杜克能源提供哪些节能计划和激励措施?

杜克能源为其客户提供各种节能计划和激励措施。这些举措旨在提高能源效率...
询问有关Duke Energy (NC & SC)客户服务的任何问题,立即获得答案。

最近 Duke Energy (NC & SC) 个客户问题

I have moved and need to turn off power in charlotte apartment

If you've moved and need to shut off power service at your former apartment in Charlotte, simply log into your online Duke Energy account. There, you will find an option to stop services at your former address. You may also schedule the disconnection date up to 30 days in advance. Any pending charges will be taken from your account, and if you have any credits left from your previous service, they will be refunded. Do remember to provide an accurate forwarding address to receive any possible rebates or notifications regarding your account.
询问时间:Jun 7, 2024 7:22 PM

Need power cut off to remove a tree

If you need to have power cut off to remove a tree, it's crucial to contact Duke Energy directly, rather than attempting to do it yourself as it may pose a serious safety risk. Let them know the situation, and they will schedule a time to safely disconnect your power. It's important to ensure that the tree removal is performed by a professional to avoid any accidents or damage to the power lines. Please make sure to plan this in advance to avoid any disruptions. Always prioritize safety first in these situations.
询问时间:Apr 8, 2024 8:38 PM

帮助我解决Duke Energy (NC & SC)客户服务问题

Outages

如何报告停电?

要向北卡罗来纳州或南卡罗来纳州的杜克能源公司报告停电,您可以通过电话、在线等多种方式进行报告。

Payments

杜克能源提供哪些付款方式?

杜克能源提供多种付款方式以满足客户的需求。这些选项包括通过他们的在线支付...

有哪些不同的计费和付款方式?

杜克能源提供多种计费和付款方式,以确保客户的便利。一种选择是传统的纸质账单,...

Customer Service

客户服务电话的平均等待时间是多少?

杜克能源公司客户服务电话的平均等待时间根据具体情况和电话量而有所不同。然而,...

Energy Savings

杜克能源提供哪些节能计划和激励措施?

杜克能源为其客户提供各种节能计划和激励措施。这些举措旨在提高能源效率...
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