ScentBird Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access ScentBird customer support.

ScentBird's Best Contact Information

Q:

How do I contact ScentBird customer service?

A:ScentBird does not have a customer service phone number, but you can contact them through email or Facebook / Messenger.
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:

Does ScentBird offer 24 hour customer service?

A:Not by phone. But you can contact ScentBird 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact ScentBird Customer Service

There are other ways to contact ScentBird customer service besides the phone. Below we list them by medium, from most to least popular.

ScentBird Customer Email Addresses

socialsupport@scentbird.com - Customer Service
Use this address to email them for help
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and ScentBird will reply our your email.

Customer Support on Facebook / Messenger

facebook.com/scentbird - Contact Us
Use this link to connect with customer service through Facebook
24 hours, 7 days
Some customer service teams, like that of ScentBird, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

How should I prepare for my conversation with ScentBird?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with ScentBird, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is the cost of a ScentBird subscription?

The cost of a ScentBird subscription depends on the chosen plan. We offer flexible options to suit your preferences. The monthly subscription plan costs $14.95, granting you one fragrance per month. If you prefer a more extended subscription, our 3-month plan costs $44.85, and our 6-month plan costs $83.70, saving you both time and money. Each subscription plan includes free shipping within the United States, allowing you to discover and try new designer fragrances every month. Additionally, we offer the flexibility to switch perfumes and can accommodate your scent preferences. With ScentBird, you can experience luxury fragrances at an affordable cost, ensuring you always smell amazing.

Is there a way to track my ScentBird order?

Yes, there is a way to track your ScentBird order. Once your order has been shipped, you will receive a confirmation email with a tracking number. To track your order, simply click on the provided tracking number in the email, and it will redirect you to the shipping carrier's website. From there, you can enter the tracking number to get real-time updates on the status and location of your package. Please note that after receiving the confirmation email, it may take up to 24 hours for the tracking information to become available. Additionally, you can also log in to your ScentBird account, go to the "My Orders" section, and click on the respective order to find the tracking information.

Are there any discounts or promotions for ScentBird subscriptions?

Yes, ScentBird offers various discounts and promotions for subscriptions. They frequently run special offers such as discounted pricing on the initial month or extended subscription plans. You can also benefit from bundle discounts when subscribing to multiple scents or by referring friends to join ScentBird. Furthermore, they frequently send out exclusive promo codes and discounts through their newsletter or social media channels. By subscribing to ScentBird, you not only gain access to an extensive collection of luxury fragrances but also get the opportunity to save money through their numerous discount and promotional offers. Be sure to check their website regularly and subscribe to their newsletter to stay updated on the latest deals and promotions.

Top ScentBird customer problems and solutions

Click the link above to get answers to just about any ScentBird customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my ScentBird issue

Conclusion and closing notes

You came here to see ScentBird's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a ScentBird agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact ScentBird anyways and help you with your issue. Over the last 18 months, 11,976 customers like you have come in search of a phone number for ScentBird and helped us confirm they don't have one. Common reasons that people try to call ScentBird customer support department include Cancel Subscription, Overcharge on Account, Refund, Account Access, Missing Order and other customer service issues. Rather than trying to call ScentBird first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or facebook. Unfortunately, right now ScentBird doesn't have any phone numbers. It's not always clear what is the best way to talk to ScentBird representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If ScentBird Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for ScentBird, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from ScentBird customers like yourself.

GetHuman does not provide call center services or customer support operations for ScentBird. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ScentBird. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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