eBay Customer Care on Twitter

Getting eBay's Attention on Twitter by GetHuman

@eBay
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~1:45pm
#4 of 5 contacts
38,343 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting eBay

I went on eBay auction for a pair of rear shocks for a **** Ford Windstar I bid the I b...
Seller said they’d refund and didn’t but marked as shipped when what I bought wasn’t a...
I paid for a respirator for my mother in ****. She just reminded me that she never got...
My account was hacked and now is suspended why
My account has been hacked by somebody else and my account is nw suspended
I need to speak to an agent
Bonjour pouvez vous m'expliquer pourquoi je ne peut plus mettre une annonce. Je n'ai ja...
hi...I'm listing an item & want to accept returns. When I preview my listing (having ch...
Yeah I did not receive my package my clothes did not come Kohl's did not command did no...
Package delivered to wrong address
My shoes said they were delivered at the front door but I don’t have them **
I ordered a pair of shoes money was deducted from my account but it’s not in my order history
i want to SPEAK with a human being. I have not received the product I paid for.

Get help with my issue

eBay Twitter-based Customer Help - Stats

Twitter @处理@eBay
可以回叫NO
最佳时间24 hours, 7 days
正确的时间发推文1:45pm
预期回复推文38
问题周转时间42
排名(在所有联系方式中)4
消息的可读性79%
客户服务等级36%
客户票38,343
信息最后更新Fri May 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

eBay Customer Service through Twitter

eBay在Twitter上,如果您也喜欢的话,那很好。通常,由于公司知道对话是公开的,因此公司会迅速响应通过Twitter提出的客户请求。但是,许多客户服务团队没有能力通过Twitter实际解决问题,因此他们通常会快速回复以告诉您致电或将您定向到其帮助台。我们并不是说eBay会这样做,但是如果他们这样做了就不要感到惊讶。

Customer Support through Twitter in General

与尝试发布或DM eBay您的客户服务问题相比,您可能更想做的一件事是使用GetHuman特定于问题的帮助工具。对于使用电话是解决问题的最佳方法或唯一方法的公司和问题,我们为您提供了快速联系代表的工具,可将联系速度提高75%。但是对于像eBay这样可能没有电话号码的公司,我们还提供了一些工具来吸引他们在Twitter上的关注并链接回您在GetHuman网站上拥有的页面。这样做的好处是,您可以在自己的页面上跟踪其他客户的视图,eBay的人员也可以看到该视图,这意味着您可以共享和发布问题以更快地获得关注。

More about contacting eBay

与eBay保持联系的5方法中,像您这样的客户声称最好的方法是866-540-3229选项。在此页面上,您可以轻松访问eBay的所有可能的联系信息选项,以及阅读其他客户遇到的常见问题,了解如何解决最受欢迎的问题,阅读评论等。知道有其他方法可以到达eBay吗?敬请告知GetHuman。我们会努力为您提供尽可能多的免费信息和工具,并且我们每天都会增加该工具集,带来诸如回电工具之类的功能,该回电工具会在致电公司时跳过保留音乐或为客户进行电话录音(测试版) 。您使用GetHuman的次数越多,并告诉朋友更多,我们越能为您和全球客户提供有用的免费工具。

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