T-Mobile Customer Care on Twitter

Getting T-Mobile's Attention on Twitter by GetHuman

@TMobileHelp
Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~2:15pm
#14 of 16 contacts
4,029 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting T-Mobile

I need to cancel my lines they have been transferred over
Billing*service issues.
What is a digit line? I saw a digit line added to my account.**I am scheduled to pay...
Help with internet connection
Need to reactive a phone number
I have a phone plan with metro but I broke my phone and got a new phone from someone on...
Plan change issue re: Sprint to T mobile. Changeover was offered as essentials ** free...
Need to cancel watch off of account
MY PHONE IS BLOCKED NEED A NEW PUK *
How to set up home internet
need to get a device unlock request done and need it escalated pls
I need help with my phone* the hardware is failing and I need to talk to a person to ge...
I was supposed to receive the home internet device at the end of September and I just w...

Get help with my issue

T-Mobile Twitter-based Customer Help - Stats

Twitter @处理@TMobileHelp
可以回叫NO
最佳时间5am-10pm PST
正确的时间发推文2:15pm
预期回复推文15
问题周转时间15
排名(在所有联系方式中)14
消息的可读性89%
客户服务等级54%
客户票4,029
信息最后更新Wed Oct 20 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

T-Mobile Customer Service through Twitter

T-Mobile在Twitter上,如果您也喜欢的话,那很好。通常,由于公司知道对话是公开的,因此公司会迅速响应通过Twitter提出的客户请求。但是,许多客户服务团队没有能力通过Twitter实际解决问题,因此他们通常会快速回复以告诉您致电或将您定向到其帮助台。我们并不是说T-Mobile会这样做,但是如果他们这样做了就不要感到惊讶。

Customer Support through Twitter in General

与尝试发布或DM T-Mobile您的客户服务问题相比,您可能更想做的一件事是使用GetHuman特定于问题的帮助工具。对于使用电话是解决问题的最佳方法或唯一方法的公司和问题,我们为您提供了快速联系代表的工具,可将联系速度提高75%。但是对于像T-Mobile这样可能没有电话号码的公司,我们还提供了一些工具来吸引他们在Twitter上的关注并链接回您在GetHuman网站上拥有的页面。这样做的好处是,您可以在自己的页面上跟踪其他客户的视图,T-Mobile的人员也可以看到该视图,这意味着您可以共享和发布问题以更快地获得关注。

More about contacting T-Mobile

与T-Mobile保持联系的16方法中,像您这样的客户声称最好的方法是800-937-8997选项。在此页面上,您可以轻松访问T-Mobile的所有可能的联系信息选项,以及阅读其他客户遇到的常见问题,了解如何解决最受欢迎的问题,阅读评论等。知道有其他方法可以到达T-Mobile吗?敬请告知GetHuman。我们会努力为您提供尽可能多的免费信息和工具,并且我们每天都会增加该工具集,带来诸如回电工具之类的功能,该回电工具会在致电公司时跳过保留音乐或为客户进行电话录音(测试版) 。您使用GetHuman的次数越多,并告诉朋友更多,我们越能为您和全球客户提供有用的免费工具。

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