Comcast Customer Care on Twitter

Getting Comcast's Attention on Twitter by GetHuman

@comcastcares
Customer Twitter Account
Usually replies within: 100 hours
Best time to tweet: ~9:30am
#14 of 15 contacts
37,902 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Comcast

I want to update my address and I need new service
There's no internet in apartment ***. They've been calling for several weeks to get it...
need to approve phone transfer to different carrier
Starting July * have been attempting to set up the EBB program with Comcast. * supervis...
It says you sent me new equipment...I don't have it and I don't want to be charged for it
I want to get the **.** a month deal
Cannot connect to internet for work. I get about * hour of good service and then it dis...
I have Internet Performance and I pay $**.** a month and sopost give me*** Mbps . So I...
Internet is *** and it doesn’t work
Like I said in the last text. The phone has no dial tone . Also there's a lot of stat...
TV is not responding to remote. I went and got new remote and it still is not respondi...
I got an updated wifi box, unhooked the older box, plugged in new one, thought I matche...
Why isn’t my internet not working now

Get help with my issue

Comcast Twitter-based Customer Help - Stats

Twitter @处理@comcastcares
可以回叫NO
最佳时间Mon-Fri 9am-1pm, Sat 8am-5pm EST
正确的时间发推文9:30am
预期回复推文100
问题周转时间119
排名(在所有联系方式中)14
消息的可读性51%
客户服务等级50%
客户票37,902
信息最后更新Fri Sep 24 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Comcast Customer Service through Twitter

Comcast在Twitter上,如果您也喜欢的话,那很好。通常,由于公司知道对话是公开的,因此公司会迅速响应通过Twitter提出的客户请求。但是,许多客户服务团队没有能力通过Twitter实际解决问题,因此他们通常会快速回复以告诉您致电或将您定向到其帮助台。我们并不是说Comcast会这样做,但是如果他们这样做了就不要感到惊讶。

Customer Support through Twitter in General

与尝试发布或DM Comcast您的客户服务问题相比,您可能更想做的一件事是使用GetHuman特定于问题的帮助工具。对于使用电话是解决问题的最佳方法或唯一方法的公司和问题,我们为您提供了快速联系代表的工具,可将联系速度提高75%。但是对于像Comcast这样可能没有电话号码的公司,我们还提供了一些工具来吸引他们在Twitter上的关注并链接回您在GetHuman网站上拥有的页面。这样做的好处是,您可以在自己的页面上跟踪其他客户的视图,Comcast的人员也可以看到该视图,这意味着您可以共享和发布问题以更快地获得关注。

More about contacting Comcast

与Comcast保持联系的15方法中,像您这样的客户声称最好的方法是800-266-2278选项。在此页面上,您可以轻松访问Comcast的所有可能的联系信息选项,以及阅读其他客户遇到的常见问题,了解如何解决最受欢迎的问题,阅读评论等。知道有其他方法可以到达Comcast吗?敬请告知GetHuman。我们会努力为您提供尽可能多的免费信息和工具,并且我们每天都会增加该工具集,带来诸如回电工具之类的功能,该回电工具会在致电公司时跳过保留音乐或为客户进行电话录音(测试版) 。您使用GetHuman的次数越多,并告诉朋友更多,我们越能为您和全球客户提供有用的免费工具。

How to Contact Comcast

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