Amazon Customer Care on Twitter

Getting Amazon's Attention on Twitter by GetHuman

@amazon
Customer Twitter Account
Usually replies within: 23 hours
Best time to tweet: ~9:30am
#6 of 7 contacts
66,251 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Amazon

Account locked*We have detected suspicious activity on your account and have locked it...
The past four orders show delivery to the resident. All four were left on the front po...
Identity theft. Fraud*Some one has set up an Amazon account with my credit card (now c...
Repeat order being sent every * monthe Thealoz Gel This is not requirerd at all Please...
Thealize gel order not required., please cancel all orders i have now got * unwanted bo...
I have received * Deliveries of Thealize Duo Gel * may have been ordered by mistake...
Desearia saber por qu* el Kindle es m*s caro en Amazon Espa*a que en Amazon Francia y...
Hello, I ordered Black Rifle Flying Elk ground coffee. The wrong item was sent, you se...
I accidentally closed my account while trying to update my email address. I would like...
Products not delivered. Order details showing delivered the products
I ORDER A MOVIE BY MISTAKE AND THEN TRIED TO DELETE AND IT ADDED IT AGAIN. i DO NOT WAN...
Im unable to log into my account they are sending the OTP code to my old phone number...
Dear sir*madam,**I am required to change password of Amazon account to login. The OTP c...

Get help with my issue

Amazon Twitter-based Customer Help - Stats

Twitter @处理@amazon
可以回叫NO
最佳时间24 hours, 7 days
正确的时间发推文9:30am
预期回复推文23
问题周转时间38
排名(在所有联系方式中)6
消息的可读性30%
客户服务等级38%
客户票66,251
信息最后更新Wed Nov 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Amazon Customer Service through Twitter

Amazon在Twitter上,如果您也喜欢的话,那很好。通常,由于公司知道对话是公开的,因此公司会迅速响应通过Twitter提出的客户请求。但是,许多客户服务团队没有能力通过Twitter实际解决问题,因此他们通常会快速回复以告诉您致电或将您定向到其帮助台。我们并不是说Amazon会这样做,但是如果他们这样做了就不要感到惊讶。

Customer Support through Twitter in General

与尝试发布或DM Amazon您的客户服务问题相比,您可能更想做的一件事是使用GetHuman特定于问题的帮助工具。对于使用电话是解决问题的最佳方法或唯一方法的公司和问题,我们为您提供了快速联系代表的工具,可将联系速度提高75%。但是对于像Amazon这样可能没有电话号码的公司,我们还提供了一些工具来吸引他们在Twitter上的关注并链接回您在GetHuman网站上拥有的页面。这样做的好处是,您可以在自己的页面上跟踪其他客户的视图,Amazon的人员也可以看到该视图,这意味着您可以共享和发布问题以更快地获得关注。

More about contacting Amazon

与Amazon保持联系的7方法中,像您这样的客户声称最好的方法是888-280-4331选项。在此页面上,您可以轻松访问Amazon的所有可能的联系信息选项,以及阅读其他客户遇到的常见问题,了解如何解决最受欢迎的问题,阅读评论等。知道有其他方法可以到达Amazon吗?敬请告知GetHuman。我们会努力为您提供尽可能多的免费信息和工具,并且我们每天都会增加该工具集,带来诸如回电工具之类的功能,该回电工具会在致电公司时跳过保留音乐或为客户进行电话录音(测试版) 。您使用GetHuman的次数越多,并告诉朋友更多,我们越能为您和全球客户提供有用的免费工具。

How to Contact Amazon

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