I had a good experience calling Wells Fargo, which was reassuring because I am looking at moving retirement accounts there, and I was nervous about the entire process. It's nerve-wracking to pick a new bank to move my 401{k} to, but it had to be done once I retired. My plan was to go with a large banking institution so that there was a good chance my money would be protected. However, I don't do much fancy banking or have an accountant, so I was worried about how the process would go.
There are probably a lot of reasons why people call Wells Fargo, so I was expecting to be on hold for a while, but I felt it was a reasonable amount of time. People could call about bank accounts, retirement accounts or business accounts, and all of those can be complicated questions that can tie up the phone lines. However, as I said, I got through the phone directory quickly and then the wait time was only about 10-15 minutes, which wasn't horrible.
When I first called, I heard the trademark Wells Fargo jingle, and then over the top of it, a voice said, "Welcome to Wells Fargo." It then warned me that the call might be monitored or recorded, and a Spanish message played that I am guessing was about changing the language of the call. Then it told me, "For account access or questions, say your account or card number one digit at a time or enter it followed by the pound sign. For anything else, say other options or press 1."
I said other options since this didn't fit my situation, and it told me, "Alright, other options. You can say open a new account. Verify an account number. Find a branch or ATM. Merchant card services or retirement. Otherwise, say your account or card number." I then said retirement and it asked me back, "Which do you want? New accounts or existing accounts?" I found that follow-up question odd since I already said I wanted to talk about retirement and wasn't sure if it was relevant. Still, apparently, it was the right answer to say new account because then it told me to stay on the line to be connected with a business retirement specialist. Then, after a pause, it said, "Please hold while I connect you with a banker who can help you."
This is when I finally got to hold music, and I know I waited over ten minutes, but no longer than 15, and then Jason picked up the phone; he was very useful in answering my questions.
该Wells Fargo电话号码在7中排名#3,因为105,870 Wells Fargo个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-225-5935的原因是为了解决Account Access, Account Setup, Cancel Account, Overcharge on Account, Statement Request之类的问题而联系Wells Fargo Small Business Accounts部门。据我们所知,Wells Fargo在Arizona or Alabama or Utah or Maryland设有呼叫中心位置,您可以在开放时间Mon-Sat 11am-7pm, Sun 9am-10pm EST打电话。 Wells Fargo有7个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关800-225-5935以及在像您这样的客户的帮助下致电或联系Wells Fargo的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Wells Fargo应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-225-5935无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Wells Fargo Small Business Accounts座席可以通话时给您回电。它在此处不可用,但是当Wells Fargo以外的公司将来出现客户服务问题时,请留意此事。一旦与Wells Fargo的Small Business Accounts部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-225-5935是Wells Fargo最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-869-3557是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电Wells Fargo获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为65%,而他们的总体帮助得分为56%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。