Cell phone options and services change constantly, which is one reason a consumer might call Verizon's 800-526-3178 customer service number. As phones age, owners often want a new one with the latest features. Sometimes, customers might want to adjust their plans to get unlimited data and other perks. I called the Verizon customer service number because I wanted to know if I could get a better deal than I have with my current carrier. I was curious about how much it would cost to switch my phone to Verizon and ask about a family plan.
The automated system answered the usual greeting, welcoming me to the company's customer service line and offering a number to press for Spanish language. The system told me to enter the mobile number I was calling about and press pound (#) if I didn't know the mobile number, to press pound (#). Since I do not have a Verizon mobile number, I pressed #. The automated voice asked me to press 1 if calling about personal service. After I selected personal service, some music played briefly. The voice told me to press 1 for new service, and after doing that, it told me they may monitor the call for training, etc.
Next, I heard "Thank you for calling Verizon," followed by the name of the customer service associate. He asked my name and wanted to know what he could help with. When I asked him about switching to Verizon and if it was difficult, he replied, "That's what I'm here for." I explained why I wanted to change. He was unsure they could beat the pricing but said he thought they could "beat" the other company "service-wise." He asked me whether we wanted new phones and what phone I have now. After I shared that information, he told me what it would cost to get service and that I would need to update my phone. He suggested a phone comparable to mine that might make it easier to transfer my service.
The customer service representative was patient and positive. He was willing to answer my questions and listened to my responses to understand my desire to transfer to another mobile carrier. He convinced me that the service through his company was better, so he did a good job representing Verizon. The call ended with him telling me to let him know if I changed my mind, but he didn't repeat his name or give me a specific number to call to reach him.
Other than listening to the initial automated voice responses, I thought this experience was positive. The customer service associate appeared to know the company's product well and was willing to find a solution that worked for me, which I appreciated. He was not pushy in trying to sell me something but told me what I needed to know to make an informed decision.
该Verizon Wireless电话号码在7中排名#4,因为179,604 Verizon Wireless个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-526-3178的原因是为了解决Cancel or Change Account, Device Support, Account Access, Lost or Broken Phone, Dispute a Charge之类的问题而联系Verizon Wireless Sales部门。据我们所知,Verizon Wireless在New York or New Jersey or Georgia or India设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Verizon Wireless有7个电话号码和12不同的获取客户帮助的方式。我们已经收集了有关800-526-3178以及在像您这样的客户的帮助下致电或联系Verizon Wireless的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Verizon Wireless应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-526-3178无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Verizon Wireless Sales座席可以通话时给您回电。它在此处不可用,但是当Verizon Wireless以外的公司将来出现客户服务问题时,请留意此事。一旦与Verizon Wireless的Sales部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-526-3178是Verizon Wireless最受欢迎的电话号码(4),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-922-0204是他们总体上最好的客户电话号码,并且我们汇总了他们12的联系支持人员的总方式,供您查看。当您尝试通过致电Verizon Wireless获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为84%,而他们的总体帮助得分为69%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。