It is common for individuals to research mobile and home Internet services to see if they can get a better deal. Consumers might call Verizon's 888-338-9333 customer service number to get information about special promotions and to upgrade phones or services. Getting improved home Internet service is another reason to call. Until recently, I did not know Verizon was a home Internet provider. I thought it might be worth contacting the company for more information when I heard about it. I called the Verizon customer service number to ask if they offer home Internet where I live. I also needed to know if having a Verizon cell phone is required for their home Internet service.
The call began with an automated voice response system telling me my call may be monitored or recorded. The system asked me to enter the phone number for my Verizon service. Since I don't have cell service with Verizon, I could not enter a number. Oddly, the system told me another carrier handles the billing and services for the number it claimed I entered and provided a phone number I could call.
The system told me I could tell it to repeat the information or press star (*). Since I did not need the system to repeat the information, I pressed star (*), thinking that would take me to a customer service associate. However, the system continued to recite the same statement about another communications company being the carrier, and I ended the call.
When I called this Verizon customer service number, I expected to get an answer to my question about Verizon's home Internet service. Instead, I got an automated message that kept repeating. It was puzzling that even though I did not enter a phone number, the system told me another communications company was handling services and billing for the phone number I entered or confirmed.
Another pain point was that instead of the system ending the call, it gave me the option of pressing star (*). That caused me to think it might send me to another menu or a customer service associate.
I decided to try the system-recommended alternate number. However, my encounter with the individual who answered led me to believe the number was not for the company I thought I was calling.
I dialed the exact number the automated system gave me, and the person who answered sounded like a customer service associate. Still, they did not seem to understand what I was calling about. Anyway, I apologized for bothering them and ended the call. The bottom line is that calling this Verizon customer service number did not get me the information I wanted.
该Verizon FiOS电话号码在9中排名#2,因为126,522 Verizon FiOS个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-338-9333的原因是为了解决Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan之类的问题而联系Verizon FiOS Technical Support部门。据我们所知,Verizon FiOS在India or Singapore or Philippines or Colorado or Texas or North Carolina设有呼叫中心位置,您可以在开放时间Mon-Sat 8am-7pm, Sun 8am-5pm EST打电话。 Verizon FiOS有9个电话号码和11不同的获取客户帮助的方式。我们已经收集了有关888-338-9333以及在像您这样的客户的帮助下致电或联系Verizon FiOS的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Verizon FiOS应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-338-9333无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Verizon FiOS Technical Support座席可以通话时给您回电。它在此处不可用,但是当Verizon FiOS以外的公司将来出现客户服务问题时,请留意此事。一旦与Verizon FiOS的Technical Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-338-9333是Verizon FiOS最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-837-4966是他们总体上最好的客户电话号码,并且我们汇总了他们11的联系支持人员的总方式,供您查看。当您尝试通过致电Verizon FiOS获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为85%,而他们的总体帮助得分为82%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。