A:Press 2, enter social security number, then press 4 OR Press 0 at each prompt
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Vanguard Brokerage Services?
A:The average hold time is 21 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.
This is the #2 most popular Vanguard phone number out of 2. Click above to go back to the main customer service number and other contact information, including Vanguard email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-8pm EST · Must enter the last 4 digits of the social security number, next enter your zip code, then press 0. · If you have an account, enter the last 4 digits of your social security card or ID number. If you don't have an account, you can say, "I am just getting started."
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Vanguard phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, enter social security number, then press 4 OR Press 0 at each prompt
Here is how our research team describes the way the Vanguard phone system greets you: If you have an account, enter the last 4 digits of your social security card or ID number. If you don't have an account, you can say, "I am just getting started."
Below are some clips we've found from Vanguard's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Thank you for Calling Vanguard.
We are currently receiving a high number of calls.
You may experience longer than normal hold times.
Did you know that you can check your account status or perform transactions twenty four hours a day, seven days a week at Vanguard dot com?
Or that answers to many of your questions can be found at support dot Vanguard dot com?
If you need to speak with an investment professional, please remain on the line and a Vanguard associate will be with you as soon as possible.
We thank you for your call and your patience.
Tax season is here. If you're calling about your twenty twenty four tax forms and would like to receive a text message with a link to retrieve your forms, please say yes or press one."
Excerpt from a call with Vanguard
Wednesday, April 2, 2025 8:21 PM
They may ask you to enter information with the dial pad
"Thank you for calling Vanguard. Our offices are currently closed.
However, if you are trying to reach your relationship manager, please wait on the line.
Otherwise, please give us a callback on business days between eight AM and eight PM eastern time.
We have some questions to get to the right department.
If you have an existing Vanguard account, please enter the last four digits of your Social Security number or employer ID number."
Excerpt from a call with Vanguard
Thursday, January 30, 2025 12:10 PM
They may ask you to say or enter information
"If you are not calling about an existing Vanguard account, you can say I'm just getting started."
Excerpt from a call with Vanguard
Thursday, May 16, 2024 10:59 PM
What are the hours and when should I call?
Vanguard operates the call center for this 800-662-2739 phone number 24 hours, 7 days. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 4,120 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vanguard phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vanguard staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vanguard is Monday.The most busy day to call Vanguard is Friday. Again, this is based on a sample of 4,120 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Vanguard is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vanguard staffs the call center well on Monday.
Why call this Vanguard number?
Below is a sample of recent calls to Vanguard, and their purpose. Are any of these similar to the reason you are trying to call?
Urgent cash withdrawal request: I want all of my money out of there because I'm gonna notify Miller Knoll tomorrow I'm taking all my money out of Vanguard.
Taken from a call on Wednesday, April 2, 2025 8:21 PM
Missing funds complaint: I needed this money by Friday morning at eleven o'clock.
Taken from a call on Wednesday, April 2, 2025 8:09 PM
Inquiring about inherited IRA: Well, we need to set up, I guess, our own inherited IRA?
Taken from a call on Thursday, October 3, 2024 1:51 PM
Inquire about RMD: I would like to know if my what my RMD is.
Taken from a call on Thursday, September 19, 2024 3:04 PM