The US Citizenship and Immigration service handles the processing of visas, citizenship applications and questions about immigration issues. Because this federal agency serves the entire country, it receives a lot of customer support queries. If you are trying to get a hold of USCIS by phone, there are several best practices that you might want to be aware of.
People call USCIS for a range of reasons including:
Callers need to direct their call to the correct office or agency. If you are attempting to schedule an interview for a non-asylum application, for example, you'll likely need to call the USCIS field office that serves your area.
Live help over the telephone is available from USCIS from 8 am to 8 pm Monday through Friday, except for federal holidays. There is a toll-free number for those calling within the United States and its territories. Deaf and hard of hearing people can use the agency's TTY number, while those outside the country have to use a designated toll number.
There are some reports that making a lot of calls to USCIS might actually slow down an applicant's case. The USCIS notes that case information is available from its website and is identical to that which is available to customer service representatives who answer calls.
Before calling, take a moment to prepare. Doing so can help ensure that your call is productive:
Because of the sheer volume of calls that come into USCIS, it isn't surprising that there are mixed reports from callers. In addition, it's important to note that immigration issues can be stressful, which increases the likelihood of dissatisfaction with a call.
Callers have noted that the first-tier representatives often can't provide much information or assistance and that officers often seem to be rushed and unhelpful. There are, however, reports of people hanging up with USCIS satisfied with the service they received.
The USCIS notes that most USCIS inquiries and tasks can be accomplished online, through its website. First-tier phone representatives can do the following:
Second-tier officers can provide more in-depth services, including providing information on pending cases. These officers can also work with military dependents and active members and request the re-issuance of notices.
Regardless of tier, the people you speak to at USCIS cannot provide legal advice or schedule appointments at field offices. Nor can they transfer your call to a field office.
If you get off the phone with the US Citizenship & Immigration Service and feel frustrated, don't give up. You may have other options for seeking a resolution.
Take some time to decompress and then gather up your notes and documents. If you do feel that calling again is in your best interests, do so. Otherwise, try the following:
这是US Citizenship & Immigration Service (USCIS)的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到US Citizenship & Immigration Service (USCIS)座席的工具。该电话号码是US Citizenship & Immigration Service (USCIS)的最佳电话号码，因为像您这样的42,726客户在过去18个月中使用了此联系信息，并向我们提供了反馈。回答800-375-5283的呼叫的客户服务部门解决的常见问题包括File Application, Check Application Status, Schedule Appointment, Ask for Immigration Help, Request Replacement Document和其他客户服务问题。您要呼叫的US Citizenship & Immigration Service (USCIS)呼叫中心有California, Nebraska, Texas, Vermont名员工，并且根据客户而开放Mon-Fri 8am-6pm EST。 US Citizenship & Immigration Service (USCIS)总共有2个电话号码。与US Citizenship & Immigration Service (USCIS)代表交谈的最佳方法并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管800-375-5283是US Citizenship & Immigration Service (USCIS)最好的免费电话号码，但是共有4种方法可以与他们联系。根据其他US Citizenship & Immigration Service (USCIS)个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其国际客户服务部门的212-620-3418电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过SCOPSSCATA@dhs.gov来购买Customer Service。如果您认为此信息不正确或知道与US Citizenship & Immigration Service (USCIS)联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for US Citizenship & Immigration Service (USCIS).
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