US Citizenship & Immigration Service (USCIS) Phone Number

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800-375-5283
Customer service
Current Wait: 17分钟 (15m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 按1英文,然后说“重新安排我的生物特征识别预约”,然后说“说”生物特征识别”,然后说“否”

Reasons customers like you called recently

My naturalization certificate has my name incorrectly printed on it. It was just notice...
I filed a Form I-*** (support for a beneficiary under the Uniting for Ukraine program...
My green card was marked delivered but i never received it. It may have been stolen bef...
I submitted my DACA renewal application on November **, **** and have not received any...
Form for temporary travel with lost green card
Green card expired. Need a travel document.
I need to speak to any agent about my case statuses please
I have submitted two change of address notices and have not heard back (the expected re...
Need to speak to an agent regard visa extension request (I-***). We need to extend the...
PLease call with a stsatus update
Receipt Number: *OE***********USCIS online account * **************We have sent our app...
I need to speak with an agent about my Case, which is out of processing time.
I had an interview for citizenship in October ****. I was told that day I was approved...
I am trying get an answer about my case with USCIS and to see if I should file the K* v...
I need to know the service center's address that is handling my case.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Citizenship & Immigration Service (USCIS)'s Phone-Based Customer Care

The US Citizenship and Immigration service handles the processing of visas, citizenship applications and questions about immigration issues. Because this federal agency serves the entire country, it receives a lot of customer support queries. If you are trying to get a hold of USCIS by phone, there are several best practices that you might want to be aware of.

Why Do People Call the US Citizenship & Immigration Service (USCIS)?

People call USCIS for a range of reasons including:

  • Questions about visa and citizen application processes
  • Requesting status updates on visas and citizenship applications
  • Scheduling or managing in-person interview appointments
  • Technical support with the USCIS website

Best Practices for Calling USCIS Customer Service

Callers need to direct their call to the correct office or agency. If you are attempting to schedule an interview for a non-asylum application, for example, you'll likely need to call the USCIS field office that serves your area.

Live help over the telephone is available from USCIS from 8 am to 8 pm Monday through Friday, except for federal holidays. There is a toll-free number for those calling within the United States and its territories. Deaf and hard of hearing people can use the agency's TTY number, while those outside the country have to use a designated toll number.

There are some reports that making a lot of calls to USCIS might actually slow down an applicant's case. The USCIS notes that case information is available from its website and is identical to that which is available to customer service representatives who answer calls.

Preparing for Your Call

Before calling, take a moment to prepare. Doing so can help ensure that your call is productive:

  • Gather what you need to take notes during the call. This could be a pen and paper, a computer, or a memo app on your phone. You'll want to be able to record the date and time of the call, the name or staff number of the USCIS agent who answers your call, and any reference numbers provided during your conversation.
  • Be sure to have pertinent information in front of you when you call, including receipt numbers, alien registration number and priority dates.
  • Allow enough time to get your call answered and to address your concerns with the agent or officer.

How Do People Feel About Their Calls to US Citizenship & Immigration Service?

Because of the sheer volume of calls that come into USCIS, it isn't surprising that there are mixed reports from callers. In addition, it's important to note that immigration issues can be stressful, which increases the likelihood of dissatisfaction with a call.

Callers have noted that the first-tier representatives often can't provide much information or assistance and that officers often seem to be rushed and unhelpful. There are, however, reports of people hanging up with USCIS satisfied with the service they received.

What Kind of Issues Can US Citizenship & Immigration Service Resolve Over the Phone?

The USCIS notes that most USCIS inquiries and tasks can be accomplished online, through its website. First-tier phone representatives can do the following:

  • Provide "basic," scripted information
  • Provide answers to questions about forms
  • In some cases, escalate a call to an immigration officer
  • Some technical support issues

Second-tier officers can provide more in-depth services, including providing information on pending cases. These officers can also work with military dependents and active members and request the re-issuance of notices.

What Issues Can't Be Resolved by USCIS Customer Support?

Regardless of tier, the people you speak to at USCIS cannot provide legal advice or schedule appointments at field offices. Nor can they transfer your call to a field office.

What Should I Do if Unhappy With a Call to US Citizenship & Immigration Service Customer Support?

If you get off the phone with the US Citizenship & Immigration Service and feel frustrated, don't give up. You may have other options for seeking a resolution.

Take some time to decompress and then gather up your notes and documents. If you do feel that calling again is in your best interests, do so. Otherwise, try the following:

  • Many USCIS tasks can be accomplished through their website. If you can't figure out how to get the information that you need, you can try using Emma, a virtual assistant that provides information in English and Spanish.
  • You can send a request for help through the USCIS's e-request tool (online messaging). Some people prefer this form of communication because it provides them with a record of their exchange with USCIS.
  • The USCIS Ombudsman offers services to USCIS users who are unable to get the information or services they require. You must complete electronic Form DHS-7001 to request Ombudsman assistance.
  • Contacting an immigration attorney might your best option if you can't seem to work with USCIS.

Customer Number 800-375-5283 - by the Numbers

拨打电话800-375-5283
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周五上午8点至下午6点
最佳拨号时间上午8:15
将迷宫导航到人类按1英文,然后说“重新安排我的生物特征识别预约”,然后说“说”生物特征识别”,然后说“否”
平均等待
当前等待17
排名(电话号码中)1
排名(总体)1
替代方法电话,电子邮件,网络
沟通质量63%
帮助质量78%
客户票5,925
信息最后更新Wed Feb 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

US Citizenship & Immigration Service (USCIS)'s Best Toll-Free/800 Customer Phone Number

这是US Citizenship & Immigration Service (USCIS)的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到US Citizenship & Immigration Service (USCIS)座席的工具。该电话号码是US Citizenship & Immigration Service (USCIS)的最佳电话号码,因为像您这样的42,726客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-375-5283的呼叫的客户服务部门解决的常见问题包括File Application, Schedule Appointment, Check Application Status, Request Replacement Document, Ask for Immigration Help和其他客户服务问题。您要呼叫的US Citizenship & Immigration Service (USCIS)呼叫中心有California, Nebraska, Texas, Vermont名员工,并且根据客户而开放Mon-Fri 8am-6pm EST。 US Citizenship & Immigration Service (USCIS)总共有2个电话号码。与US Citizenship & Immigration Service (USCIS)代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting US Citizenship & Immigration Service (USCIS) - by phone or otherwise

尽管800-375-5283是US Citizenship & Immigration Service (USCIS)最好的免费电话号码,但是共有4种方法可以与他们联系。根据其他US Citizenship & Immigration Service (USCIS)个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其国际客户服务部门的212-620-3418电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过SCOPSSCATA@dhs.gov来购买Customer Service。如果您认为此信息不正确或知道与US Citizenship & Immigration Service (USCIS)联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for US Citizenship & Immigration Service (USCIS).

What is GetHuman's Relationship to US Citizenship & Immigration Service (USCIS)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Citizenship & Immigration Service (USCIS). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

US Citizenship & Immigration Service (USCIS) Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All US Citizenship & Immigration Service (USCIS) contacts
US Citizenship & Immigration Service (USCIS)电话号码BEST
US Citizenship & Immigration Service (USCIS)电子邮件支持
US Citizenship & Immigration Service (USCIS)服务台
General customer information

Other Toll-free & Customer Numbers

国际客户服务212-620-3418

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