Turbo Tax Phone Number

Calling Turbo Tax customer service faster by GetHuman

888-777-3066
Customer service
Current Wait: 94分钟 (89m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 说“我不一个”,然后说“代表”,然后说“代表”
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

Haven’t received my **** refund because I purchased a service with my refund and I gues...
I never receive my taxes
I need to submit a Form **** due to a ****A form received for one month credit for ACH...
Trying to do the refund advance to get Christmas with this year
Need to find out where my stimulus check went and you filed my taxes
Need to get a copy of my **** tax return
I have not received my tax return or ANY stimulus checks*payments. I have been without...
Still haven’t gotta my refunds n I mailed them out to y’all n need to call to a human t...
Hello . I did my **** income tax this year with Turbotax on line . I was charged...
I have seen your information about TurboTax **** not being compatible with windows...
Can I get a refund advance
I filed my **** return using the downloaded version of Turbo Tax. I later had to wipe m...
I lost my tax paperwork and need to get a copy for the IRS. I need to call them and giv...
I received a letter saying money was placed on my turbo tax card but it is lost. I chec...
My states taxe payment was never received by the state and now they are saying that I...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Turbo Tax's Phone-Based Customer Care

TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn't surprising that TurboTax gets a lot of requests for customer support each and every day.

Why Do People Call TurboTax Customer Support?

People call TurboTax for a range of reasons, including:

  • Ordering, changing or canceling services
  • Help with deciding which tax preparation package makes the most sense for the needs of an individual, couple or business
  • Questions about tax return submission status
  • Requests for technical support
  • Billing inquiries
  • Help with hacking or identity theft issues
  • Referrals to tax professionals who may be able to assist with tax filing

Best Practices for Calling TurboTax Customer Service

There are several things that you can do to help ensure that your call to TurboTax is handled quickly and professionally:

  • Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation. This might include previous year's tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
  • If you are calling for technical support, have your device or computer handy so that you can troubleshoot along with the agent.
  • Have some way of taking notes during your call. Call notes can be very handy if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TurboTax Customer Service?

Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received.

What Kind of Issues can a TurboTax Customer Service Representative Resolve?

TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft.

What Can't Be Resolved With a Call to TurboTax Customer Service?

TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund.

If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. You may need to contact the manufacturer or use a different device with TurboTax products.

If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional.

What Should You Do If You Have an Unsuccessful Call with TurboTax?

If you get off the phone with TurboTax and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

  • First, review the notes that you took during your call. If you didn't take notes, jot down what you remember of your conversation. You may be able to identify areas of miscommunication or misunderstanding that caused the derailment of your call.
  • Next, call TurboTax back. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
  • If a second call doesn't do the trick, try getting in touch another way. One option is to request support through TurboTax's online form. Another option is to reach out over social media: Specialists are available to answer your direct messages. In both cases, you'll have the advantage of a text-based record of your conversation.
  • Another option is to try out TurboTax's online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have.

Customer Number 888-777-3066 - by the Numbers

拨打电话888-777-3066
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间太平洋标准时间周一至周五上午8点至下午5点
最佳拨号时间上午8:05
将迷宫导航到人类说“我不一个”,然后说“代表”,然后说“代表”
平均等待
当前等待94
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,Facebook,Twitter,Web
沟通质量70%
帮助质量73%
客户票5,912
信息最后更新Tue Nov 24 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Turbo Tax's Best Toll-Free/800 Customer Phone Number

这是Turbo Tax的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Turbo Tax座席的工具。该电话号码是Turbo Tax的最佳电话号码,因为像您这样的109,458客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答888-777-3066的呼叫的客户服务部门解决的常见问题包括Track My Refund, Can't Access Account, Refund a Charge, Missing Refund, Ask For Tax Help和其他客户服务问题。您要呼叫的Turbo Tax呼叫中心有California, Texas名员工,并且根据客户而开放Mon-Fri 8am-5pm PST。 Turbo Tax总共有2个电话号码。与Turbo Tax代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Turbo Tax - by phone or otherwise

尽管888-777-3066是Turbo Tax最好的免费电话号码,但共有6种方法可以与他们联系。根据其他Turbo Tax个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其直觉支持部门的800-446-8848电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过800-446-8848来购买直觉支持。如果您认为此信息不正确或知道与Turbo Tax联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Turbo Tax.

What is GetHuman's Relationship to Turbo Tax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Turbo Tax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Turbo Tax Contact Info

Other Toll-free & Customer Numbers

直觉支持800-446-8848

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!