Calling T-Mobile was a breeze. It was possibly one of the easiest phone calls I have ever had to make, which is ironic because before calling I was super frustrated. I have been dealing with my Wi-Fi not working correctly for some time and I have tried to fix it at least ten times. I have talked to someone on the T-Mobile app and read the forum suggestions on the website. It doesn't seem to matter how often I restart the tablet or change my phone settings; it won't work right.
I finally ended up calling because I am flying through my data at times when I should be on Wi-Fi. The problem is when I connect to the Wi-Fi, everything moves super slow, and I can't browse the internet that way. I usually turn off the Wi-Fi and just use my streaming data, but that gets me in trouble as well. So it's like a no-win situation, and I always lose. I knew that it was time to get help.
However, I didn't have high expectations because phone companies are notorious for their long wait lines. Prior to T-Mobile, I had AT&T, and I could have written a book while waiting to talk to them. T-Mobile has almost as many customers and products, so I figured I would end up on hold for a while here as well.
When I called this number, I was greeted by a voice assistant who said, "Welcome to T-Mobile, the Uncarrier Sales Lines. As part of this call, T-Mobile may collect information about you to provide the best service possible. To become a new T-Mobile customer, say new. If you are a current T-Mobile customer, please say my account."
I'm not sure what happened, but I didn't get a chance to say anything before it caught background noise or something and moved on to the next step. The voice assistant then said something along the lines of, "You’ve reached T-Mobile; we are currently experiencing longer wait times than normal. We are sorry. You can use text or customer support within your app to get answers. How can I help?” It talked pretty fast, and I was confused since it jumped a few steps.
However, this seemed to work in my favor because despite the message that they were very busy, once I answered, "Talk about my Wi-FI." I almost immediately got to someone. The phone didn't even ring, and I didn't even have to listen to music. Someone named Chen answered with a friendly greeting, and I had only been on the phone for about a minute at that point. This was one of the quickest phone calls I have ever been on.
该T-Mobile电话号码在9中排名#4,因为130,326 T-Mobile个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-672-5390的原因是为了解决Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support之类的问题而联系T-Mobile Order Help部门。据我们所知,T-Mobile在New Mexico or Texas or Philippines设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 T-Mobile有9个电话号码和15不同的获取客户帮助的方式。我们已经收集了有关800-672-5390以及在像您这样的客户的帮助下致电或联系T-Mobile的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用T-Mobile应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-672-5390无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在T-Mobile Order Help座席可以通话时给您回电。它在此处不可用,但是当T-Mobile以外的公司将来出现客户服务问题时,请留意此事。一旦与T-Mobile的Order Help部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-672-5390是T-Mobile最受欢迎的电话号码(4),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-937-8997是他们总体上最好的客户电话号码,并且我们汇总了他们15的联系支持人员的总方式,供您查看。当您尝试通过致电T-Mobile获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为85%,而他们的总体帮助得分为74%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。