T-Mobile公司办公室电话号码

425-378-4000
Corporate Offices
  • 致电T-Mobile的Corporate Offices部门
  • 平均而言,呼叫者在呼叫时等待 11 分钟才能与某人通话
  • 呼叫中心工作时间为3am-10pm PST
  • 我们建议您致电 8:30am 左右
  • GetHuman 访问者调用 T-Mobile 的一些常见原因包括更新帐户信息、对费用提出异议、付款安排、帐户访问和设备支持。
  • 通过以下号码获取真人:要求转移到客户服务
  • 当您致电 T-Mobile 并且他们的自动语音系统接听时,您会听到:如需客户服务,请按 1。若要联系我们的公司总部,请按 2。
  • 这不是最受欢迎的T-Mobile电话号码(排名为#5)。大多数客户致电800-937-8997寻求支持。

拨打 T-Mobile 电话号码 425-378-4000 是什么感觉

This customer service line is set up to provide assistance to mobile phone customers of T-Mobile, Sprint and Metro (the Sprint and Metro brands are now owned by T-Mobile). When I called, I was given the option to access either customer care or the T-Mobile corporate headquarters.

I chose customer care and was then prompted to choose between T-Mobile, Sprint, and Metro. Once I picked the T-Mobile option, the automated system asked me to enter or say my mobile phone number. It also asked for my account PIN — something I didn’t have at the ready. If I were going to call this customer service line again, I would prepare by having that number handy. 

At this point, the automated system prompts you to give it more information about the reason for your call. I was calling in an attempt to find out what discounts or promotions might be available to me if I were to bundle my mobile and home internet service with T-Mobile. Because this prompt provided only voice-directed options, I said aloud that I was seeking “information about discounts and promotions.”

I often have difficulty with voice-directed menus, so I was pleased when the system registered my request and indicated that I would be transferred to a representative who could help me. I was less pleased when I was told there would be a 30-minute wait to speak with a customer service representative.

Helpfully, this customer service line does offer a callback option that will hold your place in line and return your call when the customer service team is available. In my case, a rep returned my call just over 20 minutes later.

The rep I spoke with was helpful and happy to go through options for adding home internet service to my account. While I did not end up purchasing the service on this call, I did have a good experience with the T-Mobile representative. He took stock of my situation quickly and offered a number of potential options for adjusting my current level of service.

The automated menu on this line moves very quickly, getting callers in line to speak with a representative with a minimum of questions. However, because there aren’t many options on the automated menu, there also isn’t much opportunity for the automated messages to give callers alternative methods for handling their issues. For instance, perhaps a more expansive menu system would have been able to direct me to a specific section of T-Mobile’s website or app to answer my questions about home internet services. Instead, I wasn’t really provided with any options other than to wait on the line for a live representative or to get a callback.

Based on my call to T-Mobile, I would be confident that I could call this line again if I had another customer service issue. However, I’d be prepared for something of a wait to get my answer, and I might make more effort to research the issue on T-Mobile’s website prior to calling. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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T-Mobile公司办公室电话号码425-378-4000-信息和统计

拨打电话425-378-4000
可以回叫NO
留言并获得关注NO
真人接听的电话YES
您呼叫的部门Corporate Offices
呼叫中心时间3am-10pm PST
最佳拨号时间8:30am
将迷宫导航到人类Ask to be transferred to customer service
平均等待11
当前等待15
排名(电话号码中)5
排名(总体)6
替代方法phone or chat or web or twitter or facebook
沟通质量52%
帮助质量81%
客户票6,848
最佳电话号码800-937-8997
信息最后更新Tue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

T-Mobile的425-378-4000公司办事处编号

该T-Mobile电话号码在9中排名#5,因为130,326 T-Mobile个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电425-378-4000的原因是为了解决Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support之类的问题而联系T-Mobile Corporate Offices部门。据我们所知,T-Mobile在New Mexico or Texas or Philippines设有呼叫中心位置,您可以在开放时间3am-10pm PST打电话。 T-Mobile有9个电话号码和15不同的获取客户帮助的方式。我们已经收集了有关425-378-4000以及在像您这样的客户的帮助下致电或联系T-Mobile的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。

呼叫T-Mobile

以这个数字调用T-Mobile应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,425-378-4000无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在T-Mobile Corporate Offices座席可以通话时给您回电。它在此处不可用,但是当T-Mobile以外的公司将来出现客户服务问题时,请留意此事。一旦与T-Mobile的Corporate Offices部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。

一般与T-Mobile联系

虽然425-378-4000是T-Mobile最受欢迎的电话号码(5),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-937-8997是他们总体上最好的客户电话号码,并且我们汇总了他们15的联系支持人员的总方式,供您查看。当您尝试通过致电T-Mobile获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为52%,而他们的总体帮助得分为81%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。

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