Press one for yes if you or someone in your household is fifty years of age or older. Otherwise, press pound. Again, press one now if you or someone in your household is fifty years of age or older."
I wouldn't recommend using this phone number to call Sprint, because it appears to be an old number or a fax number of some sort. No one will answer regardless of what time of day you call: it will just continue to ring.
At first, I thought that something was wrong with my phone, but then I called a different number and it worked fine. That makes me believe that this simply isn't a functional phone number for customer service. I went online though and found another number, 1-800-927-2199, and that worked fairly well.
Outside of being surprised by the fact that T-Mobile now owns Sprint, I was able to get through the phone call fairly quickly. It wouldn't recognize my phone number, which was a weird glitch in the system and something of a pain, but I was still able to eventually get to a customer service agent. There was hardly a wait time either once I got to that point, and given the fact that people could need to call Sprint for hundreds of reasons, the very short wait time was actually very much appreciated by me.
When I called, it said: "Welcome to Sprint, now owned by T-Mobile." It then ran through the standard privacy message and also offered a Spanish option. Next, it asked me to enter my ten-digit phone number beginning with the area code. I did this twice and both times I had no luck, but then the system seemed to ignore me and just moved on in the process.
It went straight to a list of options: "For billing and payments, press 1. For account changes, phone upgrades, or swaps press 2. Technical support press 3. More options, press 0." I chose account changes and it gave me a new set of options which included: "To swap or upgrade a phone, press 1. Minutes used plan information, press 2. For payment issues, press 3. Plan changes, press 4. To disconnect the service, press 5. To speak to a premier care representative, press 0."
This phase proved interesting, because I took a second to think about what option I wanted and then, unprompted, it automatically took me straight to a representative without any wait time at all. So my advice to anyone calling is simply don't choose an option and let it send you to a customer representative.
Whether this feature is a glitch or incorporated by design, it's definitely helpful. The representative communicated clearly and easily helped answer my questions and locate my account. It's just a pity that the apparently defunct 800-808-1336 phone number doesn't simply forward to the far more helpful alternative I was able to find online.
该Sprint电话号码在5中排名#3,因为135,576 Sprint个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-808-1336的原因是为了解决Payment Arrangement, Device Support, Update Account Info, Cancel Service, Lost or Stolen Phone之类的问题而联系Sprint Collections Department部门。据我们所知,Sprint在Colorado or Kansas or Texas or Oklahoma设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Sprint有5个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关800-808-1336以及在像您这样的客户的帮助下致电或联系Sprint的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Sprint应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-808-1336无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Sprint Collections Department座席可以通话时给您回电。它在此处不可用,但是当Sprint以外的公司将来出现客户服务问题时,请留意此事。一旦与Sprint的Collections Department部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-808-1336是Sprint最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道888-211-4727是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电Sprint获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为66%,而他们的总体帮助得分为69%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。