After living with my parents for the past decade of my adult life, I'm happy to finally be graduated and out on my own. Of course, since this is my first time out on my own, I don't have a lot of things. Therefore, I need to cut corners where I can to help stretch my household budget. A friend of mine told me that Optimum has affordable Internet planes next to other major carriers, so I decided to call them to see what they could offer me as a new customer.
To be frank, I don't enjoy calling to set up new services because I hate dealing with salespeople, and so far, I have spent a lot of time on hold. When you move into a new home, no one tells you that you will spend hours of your first week in waiting lines while you set up your utilities. Regardless, there was no way around the task, so I went ahead and called.
"Welcome to Optimum. This call may be recorded. To get started, please enter the ten-digit number on your account or say, 'Use my account number.' You can also say, 'Become a customer.'" After I replied, "Become a customer," It said, "Alright, is this for your home or business?"
Once again, I answered home, and then it stated, "Okay, please tell me your zip code where you would like service." Then it confused me a bit by saying, "Thanks. How can I help you today?" I thought we had already covered this, but I said, "Become a customer again." I said this twice, but it didn't seem to want to listen. It said instead, "Sorry, in just a few words, please tell me what you are calling about. If you would prefer to choose from a menu, say give me a menu."
I tried twice again, and then it gave me menu options. One of the options was new customer, so I replied new customer once again, and finally, it said, "Sure, new customer." This part was a bit annoying because I basically argued with a robot for an hour about what I needed as a new customer, but once that was settled, it finally gave me an advertisement speech about Optimum and told me to hold just a bit to talk to someone. Once I got to the sales associate, they were actually helpful and ran me through the promotions and setup quickly. The automated system just clearly could use a tune-up.
该Optimum电话号码在7中排名#5,因为185,034 Optimum个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电203-847-6666的原因是为了解决Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support之类的问题而联系Optimum Altice Mobile Customer Service部门。据我们所知,Optimum在Connecticut or New Jersey or New York设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Optimum有7个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关203-847-6666以及在像您这样的客户的帮助下致电或联系Optimum的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Optimum应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,203-847-6666无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Optimum Altice Mobile Customer Service座席可以通话时给您回电。它在此处不可用,但是当Optimum以外的公司将来出现客户服务问题时,请留意此事。一旦与Optimum的Altice Mobile Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然203-847-6666是Optimum最受欢迎的电话号码(5),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道888-276-5255是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电Optimum获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为54%,而他们的总体帮助得分为54%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。