Calling this phone number seems to be more of a way to get to Microsoft's online customer service page through a different means, rather than a way to actually get help. When I dialed this number, I was asked if I was calling about a personal account or a business account. I said I was calling about a personal account, and the system then asked what my concern was.
I'd just received a notice that my subscription to Microsoft Office would be ending soon, and I wanted to ask about that. However, when I mentioned this, I was simply told that I should go to Microsoft's website. The system gave me the web address twice and asked me if I wanted to get the information sent over to me as a text message. I said yes, and the system sent a message with a link.
However, the link didn't go to a page talking about subscriptions or giving any kind of information about Microsoft Office. Instead, the link simply directed me to the help page for Microsoft's website. There, the site encouraged me to type in my problem so they could get me assistance.
Doing so yielded no real assistance; all this did was lead me to a few pages that it thought might assist me with my problem. However, the site was only guessing based on the search terms that I entered, as opposed to giving me genuine support. The phone number had already hung up after sending me the link, so there was no more help to be found from my call.
I understand that Microsoft wants to get people to go to its website, given that its business is computers and online access, but this system really seems to be convoluted and awkward. This number really seems to serve no purpose other than to thwart hackers by giving customers an actual number to call if they're sent a phishing email. That's a worthwhile purpose, but otherwise, this number doesn't really work for providing much help or information.
If Microsoft does want to direct traffic to its website, it needs to make sure that the links it provides can actually be of use to its consumers. As it is, this site doesn't really provide much genuine help. I can see it offering assistance if a customer needs to get started with where to ask a question, but otherwise, the best thing this number offers is one real Microsoft number that can be called if a fake email arrives. Unless you've received such an email, I can't recommend contacting this number, as the services offered don't provide any real assistance to consumers.
该Office 365 Support电话号码在2中排名#2,因为16,620 Office 365 Support个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-642-7676的原因是为了解决之类的问题而联系Office 365 Support Technical Support部门。据我们所知,Office 365 Support在null设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Office 365 Support有2个电话号码和3不同的获取客户帮助的方式。我们已经收集了有关800-642-7676以及在像您这样的客户的帮助下致电或联系Office 365 Support的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Office 365 Support应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-642-7676无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Office 365 Support Technical Support座席可以通话时给您回电。它在此处不可用,但是当Office 365 Support以外的公司将来出现客户服务问题时,请留意此事。一旦与Office 365 Support的Technical Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-642-7676是Office 365 Support最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-865-9408是他们总体上最好的客户电话号码,并且我们汇总了他们3的联系支持人员的总方式,供您查看。当您尝试通过致电Office 365 Support获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为71%,而他们的总体帮助得分为78%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。