Calling the NJ Unemployment line takes some patience and a willingness to listen to directory listing after directory listing. It takes a long time to reach a customer service agent, but it's possible if you have ten minutes or so. A word to the wise though, make sure you're quick when you go through the directories. If you don't respond quickly after the options are listed, the recorded message says, "That answer is not valid," and hang up.
That said, I can understand there are probably dozens of reasons why people call the unemployment line — and there are a lot of cases. That means the phone line probably gets a lot of callers and they all have different needs. It just seems highly repetitive, and you'd think there was a better way to direct people to a live agent without all the questions in the middle.
When I first called, I was told I had to call a different number since I was calling from outside of New Jersey. This is technically true since my cell number is registered in New York, but I live in NJ so that was slightly irritating. Regardless, I called the number it gave me: 888-795-6672.
I was given two options, to press 1 for English and 2 for Spanish. I chose 1, and then it said, "You've reached the unemployment call center. Although the reemployment center is closed, you can reach the inquiry center by pressing 2 now." This was odd to me because I called in the middle of the afternoon, but I just went along and pressed 2. Then the same recorded voice said "Welcome to the NJ Department of Workforce Development" and once again I was instructed to press 1 for English and 2 for Spanish.
I chose 1, and the recorded voice told me, "Detailed information about unemployment and disability insurance can be found on their website, www.nj.gov.labor."
The next directory informed me, "For unemployment insurance information, press 1. For disability insurance information, press 2 and for information about job training programs, press 3." I pressed 1 as I wanted to find out about insurance, and then an automated voice told me, "After you've selected or listened to any of our scripts, you'll have the opportunity to talk to a customer agent." While those words were encouraging, it was also frustrating because I knew I would have to listen to a script now.
Next, it said, "For information from your last reemployment benefit, press 1. For general information about unemployment insurance, press 2." I pressed 2 and it said, "If you worked only in NJ, press 1. If you worked in other states besides NJ, press 2. If you worked in multiple states, press 3.
I chose 1 and had to listen to a 2-minute script that ultimately sent me back to the website. There is good news. At the end of that tedious script, I was able to talk to an agent. I had to wait another ten minutes on the line, but I reached a representative who answered my questions.
All I can say is this: if you plan to talk to someone at the NJ unemployment office, be prepared to wait.
该NJ Unemployment电话号码在5中排名#4,因为77,172 NJ Unemployment个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电732-761-2020的原因是为了解决Problem With a Claim, Schedule Appointment, Make a Claim, Account Access, Find an Office之类的问题而联系NJ Unemployment Central Jersey Claims Department部门。据我们所知,NJ Unemployment在New Jersey设有呼叫中心位置,您可以在开放时间Mon-Fri 7am-6pm, Sat-Sun 8am-12pm EST打电话。 NJ Unemployment有5个电话号码和6不同的获取客户帮助的方式。我们已经收集了有关732-761-2020以及在像您这样的客户的帮助下致电或联系NJ Unemployment的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用NJ Unemployment应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。首先,我们强烈建议您使用免费的回电工具。本质上,我们为您导航他们的电话菜单,等待中,然后在NJ Unemployment Central Jersey Claims Department中的代表讲话时给您打电话。通常,它可以节省至少27%的等待时间。因此,它速度更快,而且您不需要聆听不良的音乐。与NJ Unemployment的Central Jersey Claims Department部门通话后,您可能需要向他们提供可识别您为客户的信息,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然732-761-2020是NJ Unemployment最受欢迎的电话号码(4),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道609-292-0695是他们总体上最好的客户电话号码,并且我们汇总了他们6的联系支持人员的总方式,供您查看。当您尝试通过致电NJ Unemployment获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为60%,而他们的总体帮助得分为81%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。