免费 · 1. Press 2, Enter your TIN, Enter the social security/ID number for the employee and hit the pound (#) sign - you must enter the social security number for any MetLife covered employee to be transferred
4. Press 4 for General Information
5. Press 5 · To submit a claim or if you are looking for info about the preferred dentist program or MetLife website, press 1. For anything else, press 2.
"Thanks for calling MetLife. Your call may be recorded for quality assurance purposes.
So I can get you to the right place, please tell me the type of policy or MetLife product you're calling about today.
Thanks. Let me get you to dental insurance.
Welcome to MetLife's Dental customer service center."
与 Metlife Dental 的通话摘录
Wednesday, February 7, 2024 12:56 AM
他们可能会要求您说出或输入信息
"Thanks for calling MetLife. Your call may be recorded quality assurance purposes.
So I can get you to the right place, please tell me the type of policy or MetLife product you're calling about today.
Thanks.
Let me get you to dental insurance.
Welcome to MetLife's dental customer service center.
Your call may be recorded for quality assurance purposes.
To get started, please tell me. Are you a plan member or a dental services provider?
Thanks. So I can find your policy, tell me the employee's Social Security number or the employee ID number or enter it.
I heard you say you wanted to talk to someone. But getting your ID will help me make sure I get you to the right place.
One more time. Please tell me your participant ID or enter it using your keypad."
与 Metlife Dental 的通话摘录
Monday, February 26, 2024 7:37 PM
第一个电话菜单
"Thanks for calling MetLife. Your call may be recorded for quality assurance purposes.
So I can get you to the right place, please tell me the type of policy or MetLife product you're calling about today.
Thanks. Let me get you to dental insurance.
Welcome to MetLife's Dental customer service center.
Your call may be recorded for quality assurance purposes.
To get started, please tell me. Are you a plan member or a dental services provider?
You'll need to use your phone keypad to make your selections going forward.
If you'd like to submit a claim or a pretreatment estimate, or if you're looking for information about the preferred dentist program, or the Met Dental website, press one.
For any other inquiries, press two."
索赔查询-少付金额: "I got $272 for a $7000 work, other dentists got paid more for the same work."
- 来自持续 9 分 2 秒的通话，Apr 16, 2024 1:15 PM
寻求牙医诊治: "I need to visit a dentist urgently."
- 来自持续 11 分 18 秒的通话，Apr 5, 2024 4:06 PM
关于牙科索赔的问题: "I'm calling in regards to my claim for my teeth cleaning where I was told I owe a balance due to you not covering it."
- 来自持续 18 分 7 秒的通话，Apr 3, 2024 4:16 PM
账单和覆盖范围查询: "Can you explain that for me, please?"
- 来自持续 24 分 42 秒的通话，Apr 1, 2024 10:27 PM
讨论治疗计划: "I was looking to have some treatment done, and they gave me the treatment codes; I was wondering if you could see how much my portion would be."
- 来自持续 20 分 33 秒的通话，Apr 1, 2024 5:29 PM
提供治疗代码: "I called the other day about an estimate on some treatments, and they said I needed treatment codes, so I have those now."
- 来自持续 7 分 31 秒的通话，Apr 1, 2024 5:16 PM
覆盖范围查询: "I would like to see the coverage that has already been taken."
- 来自持续 3 分 22 秒的通话，Mar 22, 2024 7:27 PM
检查 Invisalign 索赔状态: "I was calling to see when was the claim filed or was it even filed?"
- 来自持续 33 分 5 秒的通话，Mar 20, 2024 5:28 PM
调节手机音量: "Hold on a sec. Alright? I'm gonna try to turn off the volume on this phone."
- 来自持续 8 分 1 秒的通话，Mar 18, 2024 7:45 PM
申请帐号: "I went to the dentist today, and I didn't have any numbers or anything to give them."