There are a dozen reasons why people might need to call Match.com, which is why it is extremely frustrating that there is actually no great way to talk to a human representative. In fact, I couldn't find one way to call and talk to someone, which frustrated me because I didn't want to use an online customer service portal. They offer a live chat option, but only during certain hours and once again through their app and not via the phone or any other platform, which I also found frustrating.
I had a question about my overall experience and some technical issues and wanted to speak with someone in person. I am a bit old-fashioned, but I prefer to be able to explain everything to someone in person, not via the keypad. That is partially why Match.com was probably not working out for me, but everyone seemed to be online dating, and I thought it would be a good fit for me. Clearly, it is not, especially given the terrible experience I had with customer service.
First, I tried to call this number, but that was a failure. Every time I tried to call it, I got a message that my call could not be completed at this time. Match.com warns that there are fake lines not associated with them, so this was clearly one of them. I did a bit more internet searching and found this number: 1-800-092-6224.
This seemed like it would work at first. A recorded message said thank you for calling Match. It then said, "For help with confirming your account status, press 1. For help managing your subscription, press 2. For all other questions, please visit us on the web at Match.com/help."
I thought I could try to talk to someone about my subscription to get help, but I was met with a recorded message that said, "To manage your subscription, log into your account and click on the gear icon in the navigation bar at the top of the screen. Click on manage account, then manage subscription. Follow the prompts until your page reads your subscription has been answered." Then it cycled back to the same menu.
I tried again and pressed 1 this time. I figured they could direct me to someone else if I could just get to a live agent. However, I received a similar recorded message: "For your account status, log into your account and click on the gear icon in the navigation bar at the top of the screen. Click on manage account, and then manage subscription. Next, enter your password. Finally, click on subscription status."
It then took me back to the original message, and I gave up. To get any help, I will have to use the online chat option, but at least now I know how to end my subscription because this isn't going to work for me.
该Match.com电话号码在2中排名#2,因为227,046 Match.com个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-449-7095的原因是为了解决Cancel My Subscription, Unblock Account, Update Account Info, Account Access, Refund a Charge之类的问题而联系Match.com International Billing部门。据我们所知,Match.com在Texas or South Carolina or Wisonsin设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Match.com有2个电话号码和3不同的获取客户帮助的方式。我们已经收集了有关800-449-7095以及在像您这样的客户的帮助下致电或联系Match.com的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Match.com应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-449-7095无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Match.com International Billing座席可以通话时给您回电。它在此处不可用,但是当Match.com以外的公司将来出现客户服务问题时,请留意此事。一旦与Match.com的International Billing部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-449-7095是Match.com最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-926-2824是他们总体上最好的客户电话号码,并且我们汇总了他们3的联系支持人员的总方式,供您查看。当您尝试通过致电Match.com获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为36%,而他们的总体帮助得分为48%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。