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Homestay Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Homestay customer support.
Q:

How do I contact Homestay customer service?

A:Homestay does not have a customer service phone number, but you can contact them through live chat or email.
Some customers prefer live chat even to a phone call.
Q:

Does Homestay offer 24 hour customer service?

A:Not by phone. But you can contact Homestay 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Homestay Customer Service

There are other ways to contact Homestay customer service besides the phone. Below we list them by medium, from most to least popular.

Homestay Customer Service Live Chat

homestay.com - Customer Service
Click "Chat with Homestay" in the lower right
Mon-Fri 9am-5pm EST
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Homestay provides this option.

Homestay Customer Email Addresses

support@homestay.com - Customer Service
Use this address to email them for support
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Homestay will reply our your email.

How should I prepare for my conversation with Homestay?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Homestay, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Top Homestay customer problems and solutions

Click the link above to get answers to just about any Homestay customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Homestay's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Homestay agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Homestay anyways and help you with your issue. Over the last 18 months, 216 customers like you have come in search of a phone number for Homestay and helped us confirm they don't have one. Common reasons that people try to call Homestay customer support department include and other customer service issues. Rather than trying to call Homestay first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or chat. Unfortunately, right now Homestay doesn't have any phone numbers. It's not always clear what is the best way to talk to Homestay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Homestay Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Homestay, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Homestay customers like yourself.

GetHuman does not provide call center services or customer support operations for Homestay. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Homestay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare Homestay Customer Service

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