How do I talk to a human at this Highmark Blue Cross Blue Shield number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-6pm EST.The least busy day is Tuesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Highmark Blue Cross Blue Shield Website Assistance?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
This is the #3 most popular Highmark Blue Cross Blue Shield phone number out of 3. Click above to go back to the main customer service number and other contact information, including Highmark Blue Cross Blue Shield email addresses, twitter handles, and live chat options.
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How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Highmark Blue Cross Blue Shield phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Below are some clips we've found from Highmark Blue Cross Blue Shield's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Web Services. Your call may be monitored and or recorded for quality and training purposes.
If you are a member calling about Web site access or password issues, press one.
Plan administrators or groups, press two."
Excerpt from a call with Highmark Blue Cross Blue Shield
Friday, December 13, 2024 4:27 PM
What are the hours and when should I call?
Highmark Blue Cross Blue Shield operates the call center for this 877-298-3918 phone number Mon-Fri 8am-6pm EST. The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 249 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Highmark Blue Cross Blue Shield phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Highmark Blue Cross Blue Shield staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Highmark Blue Cross Blue Shield is Tuesday.The most busy day to call Highmark Blue Cross Blue Shield is Friday. Again, this is based on a sample of 249 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Highmark Blue Cross Blue Shield is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Highmark Blue Cross Blue Shield staffs the call center well on Tuesday.