I have been struggling to get back into my H&R Block account, but I needed to get to some old taxes because I got audited. Therefore, I knew it was time to break the ice and do it, but I am not handy at the computer (which is probably how I ended up audited in the first place), so I figured I would just get a call to get help. Admittedly, there are probably a lot of people who end up calling H&R Block for the same reason. There are so many issues that can arise with the internet and taxes; I bet the company gets a lot of phone calls.
This is probably why I eventually shifted to a virtual assistant, but in the end, I didn't mind. I thought I would end up needing to talk to a customer service representative, but I was able to troubleshoot quite well with the bot. The only thing I would complain about is that this number didn't actually work. I called it, and it just kept ringing endlessly. Either it is a dead line, or something was going on with the phone lines at H&R Block. However, I went online and found a second number, 1-800-472-5625, which worked wonderfully.
An automated voice answered and said, "Thank you for calling HR Block. This call may be recorded for quality assurance. I can help you with things like login issues, refund status, and get a copy of your return." I then replied, "login issues," and it said that it could help me and to please let it know if I needed help with an online tax preparation account or a different account. I chose the online account option.
The voice assistant said, "I can help you access your account. Before we get started, are you locked out now?" I said no, and it asked if I was able to get online. I answered yes, and the next instruction was, "Open a browser and go to account.hr.com. This will bring up a login page. Click, forgot password. Let me know when you are ready for the next step."
It went on like this for a while, and I was on the phone with the virtual assistant for about ten minutes, but the time could be shorter for those who can follow instructions online faster. In the end, I was able to get back into my account and access my tax records, so it worked out just fine. I'm not sure how I would have gotten to an agent if I actually needed one, but this worked out surprisingly well. In some ways, the bot may have been clearer than outsourced customer service.
该H&R Block电话号码在3中排名#3,因为188,124 H&R Block个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-313-9885的原因是为了解决Can't Login, Track a Tax Return, File a Return, Refund a Charge, Ask For Tax Help之类的问题而联系H&R Block Member Services部门。据我们所知,H&R Block在Alabama or Indiana or California or Florida设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 H&R Block有3个电话号码和7不同的获取客户帮助的方式。我们已经收集了有关888-313-9885以及在像您这样的客户的帮助下致电或联系H&R Block的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用H&R Block应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-313-9885无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在H&R Block Member Services座席可以通话时给您回电。它在此处不可用,但是当H&R Block以外的公司将来出现客户服务问题时,请留意此事。一旦与H&R Block的Member Services部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-313-9885是H&R Block最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-472-5625是他们总体上最好的客户电话号码,并且我们汇总了他们7的联系支持人员的总方式,供您查看。当您尝试通过致电H&R Block获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为42%,而他们的总体帮助得分为50%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。