Calling Greyhound for a customer service question or concern is a simple process, but it does require some time on the phone. As soon as I called, an automated system prompted me to press 1 for English, 2 for French and 3 for Spanish. I chose 1 and had to sit through a few minutes' worth of automated recordings that shared basic information about Greyhound's policies.
The recordings began by informing me that my personal data would be collected over the phone for booking and that I could ask for that information to be deleted if it was no longer needed. Another recording addressed the safety of customers and employees by stating that masks are optional inside terminals and on buses, unless required by state or local municipalities, and that cleaning procedures have been enhanced. The system advised me to visit Greyhound's website to learn more.
After the messages, I was directed to a menu of options asking me to choose from selections for fares and schedules, bookings, questions related to immigration travel, bus stop locations, bus tracking and first-time traveler assistance. As a new traveler, I was calling to find out if Greyhound offered any current deals or promos so selected the option for first-time traveler to proceed.
This led me to another menu that included choosing from boarding, baggage, tickets, child traveling tips or other requests. Not sure which to choose, I opted for other requests and was told to stay on the line to speak with a representative. The wait was less than a few minutes before an employee was on the phone.
They asked how I could be helped, and I explained I was a new traveler seeking information about ticket deals or promos, as I was considering a bus trip to another city in my state. The agent asked if I had any details on my destination, where I'd be leaving from and the possible departure and return dates. After sharing my plans, the agent explained that information about deals could be found on Greyhound's website, adding that lower ticket prices are available when you book in advance and travel midweek as buses tend to be less full. In addition, they said that there are often winter travel deals, depending on the destination.
I was also told that veterans receive ticket discounts, and Greyhound offers competitive rates for groups traveling together. As neither of these applied to me, I told the agent I'd most likely be traveling on my own. They directed me to the website where I could input my travel information, adding that I could also download Greyhound's app for faster and more convenient service. They said the app would allow me to make changes to my booking, track my bus and stay up to date on any delays.
At this point, I had what I needed and thanked them for the help. The call took about 10-15 minutes and was an efficient use of time thanks to a knowledgeable agent.
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该Greyhound电话号码在3中排名#2,因为88,764 Greyhound个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-661-8747的原因是为了解决Account Setup, Account Access, Change Booking, Overcharge on Account, Find an Itinerary之类的问题而联系Greyhound Canadian Customer Service部门。据我们所知,Greyhound在California or Alabama or Connecticut or New York or Tennessee or Texas设有呼叫中心位置,您可以在开放时间Mon-Fri 5am-11pm CST打电话。 Greyhound有3个电话号码和5不同的获取客户帮助的方式。我们已经收集了有关800-661-8747以及在像您这样的客户的帮助下致电或联系Greyhound的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Greyhound应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-661-8747无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Greyhound Canadian Customer Service座席可以通话时给您回电。它在此处不可用,但是当Greyhound以外的公司将来出现客户服务问题时,请留意此事。一旦与Greyhound的Canadian Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-661-8747是Greyhound最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-231-2222是他们总体上最好的客户电话号码,并且我们汇总了他们5的联系支持人员的总方式,供您查看。当您尝试通过致电Greyhound获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为71%,而他们的总体帮助得分为52%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。