I frequently watch those videos online people film while they're inside their vehicles, and have always wanted one. While I'm not sure anything interesting will happen, I sure don't want to miss it if does. My daughter knows that I watch dash cam videos all of the time, so I suspect that's why she bought me one for Christmas. However, the one she bought arrived in the mail and when I powered it on, it said that I need to update the maps. I'm not tech savvy at all, and this might be the fanciest thing I own outside of my cell phone.
Therefore, I figured I was going to have to call Garmin and get help figuring out how to do it. I managed to get the device hooked up to my Wi-Fi connection, which I assume it will need to update, but can't figure out what to do from this point forward. Garmin makes a lot more products than just dash cams, so I'm sure they get a lot of phone calls. I just needed about 10 minutes of someone's time, so I was hopeful the wait wouldn't be too bad. In reality, it was only about 10 minutes, so it certainly could have been a lot worse than it was.
After dialing this number, a voice assistant picked up and stated, "Thank you for contacting Garmin’s support department. For questions about your Garmin products, press 1. For Garmin’s business offices, press 0." I needed Garmin products so I pressed 1, and was then greeted again for calling Garmin's support center. This time, the phone assistant wanted to know what it could help me with. It listed a long line of services from returns to exchanges to product support to refunds and map updates.
When I heard map updates my ears perked up. That was exactly what I needed so I chose that option and then had to choose which product I had. I stated the Garmin Mini 2 dash cam and then I was placed on hold to talk to the next representative. The messaging while I waited told me that I could go online to support.garmin.com, but I waited because I wanted to talk to someone. It was worth it because Alicia picked up and spoke very good English. She walked me through the process of updating my maps, and once I hung up the phone my dash cam was ready to go. I couldn't have asked for a better experience, and if I have problems again I'll be calling back.
该Garmin电话号码在2中排名#2,因为46,812 Garmin个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电913-397-8200的原因是为了解决Repairs, Device Support, Refund a Charge, Update Account Info, Map Updates之类的问题而联系Garmin Corporate Offices部门。据我们所知,Garmin在Kansas or Oregon or Missouri设有呼叫中心位置,您可以在开放时间Mon-Thu 8am-6pm, Fri 8am-5pm CST打电话。 Garmin有2个电话号码和4不同的获取客户帮助的方式。我们已经收集了有关913-397-8200以及在像您这样的客户的帮助下致电或联系Garmin的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Garmin应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,913-397-8200无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Garmin Corporate Offices座席可以通话时给您回电。它在此处不可用,但是当Garmin以外的公司将来出现客户服务问题时,请留意此事。一旦与Garmin的Corporate Offices部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然913-397-8200是Garmin最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-800-1020是他们总体上最好的客户电话号码,并且我们汇总了他们4的联系支持人员的总方式,供您查看。当您尝试通过致电Garmin获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为61%,而他们的总体帮助得分为60%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。