Calling GameStop's 817-424-2000 phone number actually connects you to the company's corporate offices, although you can use this number to get to customer service. When you dial, you're given three options: you can connect to customer service, marketing or the HR department. Based off this opening, it seems likely that this has happened many times before and GameStop has decided to make this as consumer-friendly as possible.
Switching over to the customer service department is seamless, although it offers mostly automated messages unless you have a specific problem. When I called, I wanted to find out about inventory of certain games I was interested in purchasing. I made the selections on the menu to get me to the inventory section, where I was told that the best way to find out inventory was by either calling my local GameStop store or going to a location in person.
The message told me that the customer service team didn't have access to the inventory at individual stores, so staying on the phone with them wouldn't be of any use. Additionally, it explained the best way to find out information about my local GameStop would be to go on the company's website, rather than hanging around to talk to a representative.
The message finally invited me to stay on the line and talk to someone if I had a pressing concern, but I didn't have anything left to ask at that point. Instead, I chose to end the call with the information I'd been given.
Overall, I thought the line was set up decently but could have been better. The addition of a way for customers to reach GameStop's customer service from the corporate phone number is a good way to help customers who are confused, as GameStop obviously can't hide its corporate number on its website the way it could another number that isn't intended for customers.
I thought the information the system provided was helpful, although it could have been better had there been a way to find the closest GameStop to me. I understand pushing customers to the website, but gaming doesn't necessarily have to be done entirely online. I've purchased several games from GameStop that don't have online capabilities, and I think providing a way for people who don't have easy access to the internet to get information is important for this type of company.
Based on the layout of the phone menu, I would use this number if I needed help, but I'd be more likely to use this number if I had a specific concern as opposed to just a general one.
该GameStop电话号码在3中排名#3,因为20,202 GameStop个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电817-424-2000的原因是为了解决Missing order, Refund a Charge, Lost Gift Card, Gift Card Code Won't Work, Account Access之类的问题而联系GameStop Corporate Offices部门。据我们所知,GameStop在Texas设有呼叫中心位置,您可以在开放时间Mon-Fri 9am-11pm, Sat-Sun 9am-5pm CST打电话。 GameStop有3个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关817-424-2000以及在像您这样的客户的帮助下致电或联系GameStop的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用GameStop应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,817-424-2000无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在GameStop Corporate Offices座席可以通话时给您回电。它在此处不可用,但是当GameStop以外的公司将来出现客户服务问题时,请留意此事。一旦与GameStop的Corporate Offices部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然817-424-2000是GameStop最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-883-8895是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电GameStop获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为84%,而他们的总体帮助得分为89%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。