After deciding it was time to shop around for car insurance, I called GEICO's customer service department to get some quotes. I was pleasantly surprised to find that reaching a customer service rep is quick and easy.
When calling GEICO, the automated system greets you with the option to press 7 for Spanish or to wait on the line for English, followed by the question whether you're calling to discuss a claim. Since I wasn't calling regarding a claim, I said no and was asked to describe in a few words my reason for calling. There are no menu options, so I simply responded with 'auto quotes' to see where I would be directed.
Before I could reach a representative, the automated system guided me to enter in my date of birth and the ZIP code where I would need insurance coverage. I added these via the phone's touch pad rather than speaking into the phone and was placed on hold. In less than a minute, a customer service rep was on the line.
I told him my reason for calling was to seek quotes for auto coverage since I was currently shopping around and would also need to add a teenager to the policy. He was glad to help and began gathering information about my current policy. Most people call GEICO to change/cancel a polity or start a new one, the rep shared, while suggesting that these options are available on their website as well.
Auto insurance rates vary based on ZIP code, he explained, so we began there. He asked if I'd want to include home or renter's insurance, which may provide more discounts, and I said no, that I was happy with my current homeowner's policy and provider. After spending several minutes providing a plethora of personal information, the rep began running data for quotes.
Before he shared that information, he told me about GEICO's DriveEasy program that provides personalized rates based on driving habits. A GEICO app tracks your driving as you log your time in the car and can update your rate after 45 days. This sounded like a possible option, but I told him I'd hold off on the program for now since I wasn't too keen on adding another app to my phone. He obliged and moved on to sharing the quotes.
The costs were about the same as what I'm currently paying, so I asked if there were any other possible discounts. However, the rep explained he'd given me all the available information, and suggested that signing up for the DriveEasy program could lower my rate in the next few months. I could also bundle my auto policy with homeowners to access even more rate reductions.
At the end, I thanked him for his time, sharing that I'd consider these options. The rep was helpful and accessible, even if I didn't find the call to be as successful as I hoped.
该GEICO电话号码在8中排名#8,因为286,824 GEICO个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-841-2964的原因是为了解决Make a Claim, Coverage Questions, Cancel Policy, Update Account Info, Refund a Charge之类的问题而联系GEICO Sales部门。据我们所知,GEICO在New York or California设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-9pm EST打电话。 GEICO有8个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关800-841-2964以及在像您这样的客户的帮助下致电或联系GEICO的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用GEICO应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-841-2964无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在GEICO Sales座席可以通话时给您回电。它在此处不可用,但是当GEICO以外的公司将来出现客户服务问题时,请留意此事。一旦与GEICO的Sales部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-841-2964是GEICO最受欢迎的电话号码(8),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-861-8380是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电GEICO获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为56%,而他们的总体帮助得分为64%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。