I have a motorcycle policy with GEICO, but I'm thinking about changing it because my friends also have GEICO and seem to pay a lot less than me. While I know there are certain variables that can change the price you're quoted, there don't seem to be variables that can explain the large difference between our quotes. As a long-term GEICO customer, I feel like the company should offer me a better quote on my motorcycle insurance than they currently do. Thus, I decided to call and see what they could do for me.
Sometimes when you talk to a real person, you can get some wiggle room versus playing with a computerized quote. If I threatened not to renew my policy, I thought they might offer me a better one, as well. Now, I know GEICO is a big company offering millions of insurance policies to drivers and homeowners across the U.S., so I didn't expect to get to a representative quickly. As such, I was pleasantly surprised when it only took about 5 minutes to talk to a customer service agent. The main problem I had was navigating through the directory.
When I first called, a voice assistant picked up the phone and said, "Thank you for calling the GEICO motorcycle and RV division. This call may be monitored or recorded for quality purposes. Are you calling about a quote for a new motorcycle policy?" I answered no since I already have an insurance policy, and it responded, "I can guide you to a representative with just a little more information, what are you calling about?" I replied, "I want to talk about my current motorcycle policy," and it seemed to miss everything I said, and instead asked if I was calling about my home or auto insurance policy. I repeated the same thing again, and this time it moved forward by asking for my birth date.
The problem was, it didn't get my birth date the first two times around, and I ended up entering it on the keypad. Then I had the same problem with my phone number. This wasn't enough for the voice assistant, who then asked for my policy number which I didn't have available at the time. At least when I told it I didn't know my policy number it just moved on by saying, "I’ll get you connected to an insurance agent."
After this point, I had to listen to a long speech about privacy and then sat on a hold line for about 5 minutes. The agent was a delight to talk to, was very helpful, ran down my policy and suggested a few things that might make it more affordable.
该GEICO电话号码在8中排名#5,因为286,824 GEICO个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电866-238-6902的原因是为了解决Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge之类的问题而联系GEICO Motorcycle & RV Insurance部门。据我们所知,GEICO在New York or California设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 GEICO有8个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关866-238-6902以及在像您这样的客户的帮助下致电或联系GEICO的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用GEICO应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,866-238-6902无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在GEICO Motorcycle & RV Insurance座席可以通话时给您回电。它在此处不可用,但是当GEICO以外的公司将来出现客户服务问题时,请留意此事。一旦与GEICO的Motorcycle & RV Insurance部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然866-238-6902是GEICO最受欢迎的电话号码(5),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-861-8380是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电GEICO获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为58%,而他们的总体帮助得分为56%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。