免费 · ext. 1779 Larry Ritch for Policyholder Relations · If you know your party's extension, you can press it at any time. If you don't know your party's extension, press 1 for the names directory.
"Thank you for calling GEICO.
Your call may be recorded for quality purposes.
Welcome back.
I see you recently contacted GEICO. Confirm if you're trying to reach the same department.
I'm happy to connect you now. Just say yes to be transferred.
If you need the same department, say yes.
Or press one. If not, say no or press two."
与 GEICO 的通话摘录
Friday, January 12, 2024 6:51 PM
他们可能会询问您打电话的原因(而不是菜单)
"Thank you for calling GEICO.
Your call may be recorded for quality purposes.
And I How can I help you today?"
与 GEICO 的通话摘录
Wednesday, April 3, 2024 11:27 PM
他们可能会要求您说出或输入信息
"I still didn't get that.
Let's try this another way. Which of the following would you like?
You can say a quote on a new policy or press one."
与 GEICO 的通话摘录
Wednesday, February 21, 2024 9:33 PM
第一个电话菜单
"Thank you for calling GEICO.
Your call may be recorded for quality purposes.
How can I help you today?
In just a few words, what is the reason for your call?
Sorry. I still didn't hear you. Let's try this another way.
Which of the following would you like? You can say a quote on a new policy, or press one, a claim or press two, roadside assistance or press three.
For all other inquiries, please say other or press four."
续保: "My policy had ended and I wanted to renew my insurance."
- 来自持续 24 分 37 秒的通话,Apr 19, 2024 11:43 PM
寻求指导: "How can I help you today?"
- 来自持续 34 秒的通话,Apr 19, 2024 11:42 PM
提出保险索赔: "I need to file an insurance claim."
- 来自持续 1 分 46 秒的通话,Apr 19, 2024 6:24 PM
索取汽车保险报价: "Can I get a quote on a car?"
- 来自持续 5 分 46 秒的通话,Apr 19, 2024 5:37 PM
车险查询: "I'm interested in auto insurance."
- 来自持续 2 分 35 秒的通话,Apr 19, 2024 5:25 PM
与经纪人交谈: "I need to speak to an agent."
- 来自持续 2 分 4 秒的通话,Apr 19, 2024 4:47 PM
恢复保单请求: "I was trying to reinstate my policy after paying a balance and needing to add a vehicle."
- 来自持续 41 分 54 秒的通话,Apr 13, 2024 4:17 PM
支付汽车保险费: "I would like to make a payment for my auto policy."
- 来自持续 1 分 57 秒的通话,Apr 13, 2024 1:14 AM
讨论保险费率: "My bill went up from two hundred something to four hundred something, so I just wanted to call and kinda kick the tires on a few different ideas to see if we can knock that down a little bit."
- 来自持续 19 分 16 秒的通话,Apr 12, 2024 9:46 PM
政策信息请求: "I need information on my policy, specifically related to my car insurance."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.