免费 · After the menu, press 0 · If you know your party's extension, dial it now. For the company directory, press 1. For direct consumer sales, press 2. For employment verification, press 3. For customer support, press 5. For information regarding our address, press 6.
Calling this Experian number should go right to a real human being · If you are calling about your personal credit information and would like to contact us by phone, hang up and dial 1-888-397-3742. If you are calling about product information, please go to our website at www.experian.com.
免费 · Press 3 as soon as the message starts · For existing business clients with your subscriber code ready, if this is regarding your own personal credit account, to activate a fraud alert, file a dispute, or place a freeze on your personal account, press 1. For existing businesses with questions, press 2. For businesses interested in obtaining a consumer product or consumer lending, press 3. For business-to-business accounts or to use business IQ products, press 4. For monthly statements, making a payment, or account balance, press 5. For auto check or auto count clients, press 6.
免费 · Direct to a human · For technical support center, consumers calling about their own personal accounts, press 2. For new or existing business clients needing technical assistance with their business account, press 3. To repeat this menu, press 4.
"Hello, and thank you for calling Experian.
The security and privacy of your information is important to us."
与 Experian 的通话摘录
Sunday, January 14, 2024 4:12 AM
他们可能会询问您打电话的原因(而不是菜单)
"We will need a little more information to verify your identity.
What's the numeric portion of your street address? For example, if you live at eighteen seventy eight Main Street, please
In a few words, where are you calling today?"
与 Experian 的通话摘录
Tuesday, February 20, 2024 3:19 PM
他们可能会要求您使用拨号盘输入信息
"We will need a little more information to verify your identity.
What's the numeric portion of your street
To provide the most relevant options, we should verify your identity.
Would you like to enter your information again?"
与 Experian 的通话摘录
Tuesday, April 23, 2024 2:06 AM
他们可能会要求您说出或输入信息
"Hello, and thank you for calling Experian. This security and privacy of your information is important to us.
So let's get started with confirming your identity. Please say or enter your Social Security number."
与 Experian 的通话摘录
Wednesday, March 27, 2024 5:54 PM
第一个电话菜单
"Hello, and thank you for Sorry.
Please say or sorry.
Please say or enter your social to provide the most relevant options, we should say yes or press one.
Otherwise, say no or press two."
验证码协助: "Trying to provide verification codes for account access."
- 来自持续 1 分 26 秒的通话,Apr 22, 2024 4:39 PM
目的不明: ""
- 来自持续 23 秒的通话,Apr 16, 2024 11:49 PM
解除信用报告冻结: "Unfreeze my credit report."
- 来自持续 2 分 54 秒的通话,Apr 15, 2024 8:07 PM
帐单查询: "I need to discuss a billing matter with a representative."
- 来自持续 1 分 21 秒的通话,Apr 11, 2024 4:07 PM
会员变更申请: "Change membership. Membership."
- 来自持续 1 分 44 秒的通话,Apr 11, 2024 4:05 PM
会员查询: "I have some questions about my membership and need to make changes."
- 来自持续 2 分 45 秒的通话,Apr 11, 2024 4:02 PM
请求与人交谈: "I want to talk to a human being."
- 来自持续 51 秒的通话,Apr 9, 2024 6:08 PM
请求信用评分: "I need my credit score to rent a house."
- 来自持续 5 分 10 秒的通话,Apr 9, 2024 5:46 PM
对不准确的信用报告提出异议: "I'm having issues with Experian reporting inaccurate information on my credit report, such as late payments for accounts that don't exist."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.