When you call Equifax, you spend the first half of your call feeling like you are being talked to instead of helped. That's because almost the first five minutes of the call involve listening to recordings you cannot skip that have nothing to do with your phone call. The recording might be helpful for a few select people, but for everyone else, it is a waste of time, and I'm not sure why they don't just make them into options on the call directory. This was possibly the worst part of calling the company.
I expect to spend time on hold, but I don't appreciate it taking me almost ten minutes to actually get to the hold line. All I wanted to do was check on the status of a dispute I had, but with a customer service agent, because I had a few facts that I wanted to add. For a company that deals with credit disputes, this shouldn't have been a complicated task. However, they turn it into a hassle for the consumer, and I don't appreciate that very much.
When you first call, the company greets you, and then you have to listen to a long spiel about how to add a note to your file if you were financially impacted by COVID-19. This is odd because the pandemic is over, and it seems that could be removed at this point. Then you have to listen to something about privacy and the company and then another long speech about how you can go online to get answers to a lot of support questions. If I wanted to go online,, I would not have called them in person.
Finally, I got a voice assistant who asked me to say a few words about what I needed, and while it picked up that I needed help with a dispute, it still sent me to a directory that included a lot of options to choose from. I navigated through two directories, and then it gave me the option to talk to a customer service agent by pressing 0, but first, I had to give the robot a lot of personal information. I wonder just how carefully they keep that information since I could have been calling from any public location. Finally, I got to a hold line, but then I waited almost half an hour to talk to someone. The agent was able to help me, but I feel like the entire process could have been better.
该Equifax电话号码在13中排名#6,因为187,800 Equifax个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-766-0008的原因是为了解决Unfreeze Credit, Freeze Credit, Dispute a Charge, Locked Account, Credit Score Change之类的问题而联系Equifax Fraud Alert部门。据我们所知,Equifax在India or Philippines设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Equifax有13个电话号码和17不同的获取客户帮助的方式。我们已经收集了有关888-766-0008以及在像您这样的客户的帮助下致电或联系Equifax的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Equifax应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-766-0008无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Equifax Fraud Alert座席可以通话时给您回电。它在此处不可用,但是当Equifax以外的公司将来出现客户服务问题时,请留意此事。一旦与Equifax的Fraud Alert部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-766-0008是Equifax最受欢迎的电话号码(6),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-846-5279是他们总体上最好的客户电话号码,并且我们汇总了他们17的联系支持人员的总方式,供您查看。当您尝试通过致电Equifax获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为40%,而他们的总体帮助得分为39%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。