This call is being recorded for quality assurance. In a few words, tell me how I can help you."
Like most people, I put off calling for help until I have to because I hate dealing with automated systems. However, it turns out that I shouldn't have worried at all about DirecTV because they have their customer service in check. I've been tossing around cable TV, but I wanted to try something different this time to get a better price. I've never had DirecTV, so I thought I would investigate what they would offer me as a new customer.
I like to talk to people, so it made sense just to call and see what I could find out. I was worried that I might end up on hold for a while, but if I got a good deal, then it would be worth it. They probably get a lot of phone calls about billing, service disruptions and cancellations, so there are many reasons why people might be on the phone. Despite that, I had a very good experience because I was talking to a live agent in less than a minute, which was pretty impressive for the middle of December.
When I called, an automated agent greeted me, saying, "Thank you for calling DirecTV. This call may be recorded for quality assurance. In a few words, tell me how I can help you." I replied, "Start a new service," then it confirmed by asking me, "Okay, start a new service. Do you have an existing DirecTV account?" I answered that I didn't have service yet, and it told me, "Please hold while we connect you to an agent." There was a brief pause before a recording started to tell me my estimated wait time was 30..." It didn't even finish talking before Scott picked up the phone.
The fact that I was talking to someone in under a minute was pretty impressive. Scott had a very thick accent, though, and I'm pretty sure that Scott wasn't his real name. Luckily, I'm pretty good with foreign speakers, so I could navigate through the conversation, but other people might have struggled a bit. I explained to Scott that I wanted a new service and gave him my address so that he could look up potential plans and promotions in my area. He then offered me several packages and different pricing options that were slightly better than what I saw online. I'm still considering if I am going to use DirecTV or not, but I was impressed with the fast service.
该DirecTV电话号码在5中排名#2,因为226,548 DirecTV个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-288-1145的原因是为了解决Dispute a Charge, Cancel Account, Technical Support, Service Outage, Payment Inquiry之类的问题而联系DirecTV Billing部门。据我们所知,DirecTV在Colorado or Idaho or Montana or Texas or Oklahoma or Philippines设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 DirecTV有5个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关800-288-1145以及在像您这样的客户的帮助下致电或联系DirecTV的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用DirecTV应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-288-1145无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在DirecTV Billing座席可以通话时给您回电。它在此处不可用,但是当DirecTV以外的公司将来出现客户服务问题时,请留意此事。一旦与DirecTV的Billing部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-288-1145是DirecTV最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-531-5000是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电DirecTV获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为42%,而他们的总体帮助得分为32%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。