The charger on my Dell laptop has been acting oddly lately. Sometimes it seems like my laptop doesn't hold a full charge, even though it's plugged in for the same amount of time every night while I sleep. My computer is only six months old, so whether the charger or the community is causing the issue — it's way too young to be experiencing these issues. Therefore, I went through my paperwork and found a phone number I could call for support. I didn't realize that I was calling an international support number, but in the end, it didn't matter because it routed me back to North America.
It may have worked out to my benefit because I was able to talk to someone in less than two minutes. You would think an international support line would have a longer wait time because it provides national support. Due to the popularity of Dell computers and laptops, I'm sure they get a lot of phone calls about technical support, returns, exchanges and other similar issues. Plus, it's right after the holidays, so there are probably a lot of people dealing with questions about new gifts, but they still had excellent customer service.
When I called, an automated voice answered, "Thanks for choosing Dell. Your call may be required for quality and training purposes. You’ve reached Dell international support for portable systems. If you are traveling outside your home country, choose the option that corresponds to your region. For North America, press 1. For South America, press 2. Europe, press 3. Asia Pacific or Japan, press 4. To repeat this message, press 7. As I said, I was a bit thrown by the international line, but I chose North America, and it was almost instant from there.
The same automated voice told me, "We are currently experiencing heavy call volume, and your wait time is estimated to be two minutes. Thanks again for waiting." It wasn't even one minute before a customer representative picked up. The only complaint that I had about the process was the thick accent of the agent. It was hard to understand him at times, and I had to ask him to repeat things and vice versa. I also ended up transferred to technical support, but by the end of the call, I had some direction on what to do and how to solve the issue. I'd use this number again because it's so fast, but I'd hope to get a slightly better agent.
该Dell - Tech Support电话号码在3中排名#3,因为52,992 Dell - Tech Support个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-285-1653的原因是为了解决Appointment Setup, Refund a Charge, Return an Order, Repair Claim, Warranty Claim之类的问题而联系Dell - Tech Support International Technical Support部门。据我们所知,Dell - Tech Support在India or Philippines设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Dell - Tech Support有3个电话号码和9不同的获取客户帮助的方式。我们已经收集了有关800-285-1653以及在像您这样的客户的帮助下致电或联系Dell - Tech Support的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Dell - Tech Support应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-285-1653无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Dell - Tech Support International Technical Support座席可以通话时给您回电。它在此处不可用,但是当Dell - Tech Support以外的公司将来出现客户服务问题时,请留意此事。一旦与Dell - Tech Support的International Technical Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-285-1653是Dell - Tech Support最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道877-293-1197是他们总体上最好的客户电话号码,并且我们汇总了他们9的联系支持人员的总方式,供您查看。当您尝试通过致电Dell - Tech Support获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为54%,而他们的总体帮助得分为89%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。